Alisa Atteberry

Took patient histories, conducted vision/diagnostic tests, and educated patients on procedures and medications while maintaining HIPAA-compliant clinical workflows. Measured eye pressure and visual acuity, coordinated referrals for follow-up visits, and managed appointments, payments, and insurance coverage.

Performed patient intake, vision and diagnostic testing, and patient education on procedures and medications. Managed appointments and payments, completed billing/admin tasks, and handled insurance/payment coordination to set expectations for coverage.

Managed operational and production tasks supporting uniform updates for ~100 personnel while ensuring high accuracy on customer-facing transactions. Informed clients of extra fees before orders, scheduled uniform drop-offs/pick-ups, produced name tags for 150+ people daily, and accurately handled cash register operations.

Served as a liaison between unit and soldiers’ families during deployments/field training, acting as an emergency point of contact and referring families to needed resources. Organized unit events for community service and family activities, including food drives and holiday parties.

Assembled oven doors on a high-volume assembly line, supporting 1,000+ units per morning shift while following safety process controls. Identified faulty products (50–100/day), routed them appropriately, and updated counts for QA reporting.

Answered inbound calls related to insurance for equipment such as wheelchairs and oxygen tanks. Managed 20+ calls per day by updating billing/address information and routing calls to the appropriate caller while documenting case notes for continuity.

Distributed and sold air purifiers for households managing asthma and allergies, including pet-related needs. Coordinated customer appointment follow-ups, tracked monthly sales (~10/month), managed inventory, and prepared sales records with correct card input.

Maintained customer account/transaction records and resolved customer concerns by problem-solving service issues (e.g., out-of-stock items with next-day solutions). Recommended products based on customer needs and handled end-of-day cash register reconciliation.

Earned an Associate of Arts in Business Administration and Leadership at Vista College in Killeen, TX from January 2018 to April 2020.

Earned an Associate of Applied Science in Healthcare Administration at University of Phoenix in Honolulu, HI from January 2014 to December 2015.

Completed a phlebotomy training program in Columbia, SC from July 2025 to September 2025.