Toni Vieira
@tonivieira
I deliver multilingual front-office, night audit, and guest support for international hospitality guests.
BrazilWhat I'm looking for
I've supported guests and hotel operations at Hotel Ibis Tour de Bretagne in Nantes, Hôtel Riu Madeira, Hôtel Dom Pedro Machico Madeira, and Hôtel Panorâmico. I handle reception, breakfast preparation, hotel monitoring, and daily account and transaction audits.
With more than 20 years in international hospitality across France, Brazil, and Portugal, I bring multilingual customer support, guest relations, conflict resolution, and independent night-shift decision-making. I work fluently in Portuguese, French, and English, with advanced German and professional working proficiency in Italian and Spanish, and I’m available remotely from Brazil during European business hours.
Experience
Work history, roles, and key accomplishments
Front Office and Customer Support Specialist
Hotel Ibis Tour de Bretagne
Apr 2023 - Present (3 years 6 months)
Working at the reception, preparing the breakfast, monitoring the hotel, and auditing the day's accounts and transactions from the hotel.
Education
Degrees, certifications, and relevant coursework
School of Madeira
Secondary Education, General Education
1995 - 2003
Attended the School of Madeira from 1995 to 2003.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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