Looking for a job

Toni Boakye

@toniboakye

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I grow and retain consultancy and private equity client accounts through proactive, data-driven account management.

United Kingdom

Message

What I'm looking for

I'm looking for a client success or account management role where I can grow strategic client relationships, improve retention, collaborate across teams, and contribute to account expansion in a high-performing environment.

At ProSapient, I manage consultancy and private equity accounts, increasing client retention by 30% and consistently delivering 113%+ of monthly targets. I build loyalty, secure repeat business, and identify opportunities that expand client portfolios.

I partner with research, operations, and delivery teams to reduce project delivery time, while training junior associates and improving team proficiency. My background also includes recruitment, finance, assurance, and client engagements across professional services.

Experience

Work history, roles, and key accomplishments

Current

Senior Client Services Associate

Current

ProSapient

Jun 2025 - Present (1 year 3 months)

Consistently exceeded monthly performance targets by 113%+ and increased client retention by 30% through proactive account management. Led training for junior associates, improving team performance by 40%.

Client Management Account Growth Stakeholder Management Project Management Client Onboarding Training