Grant Moyer
@grantmoyer
I drive enterprise retention, revenue growth, and client outcomes through data-led customer success strategy.
United StatesWhat I'm looking for
At Zenoti, I lead strategic customer relationships and mentor Customer Success Managers on retention, account planning, and escalations. I built an AI-enabled CSM hub with Claude that is used across North America to standardize account workflows and reporting.
Previously at Attentive, I managed 40+ enterprise accounts representing over $2.3M in ARR, achieving 97%+ renewal performance in 2024 and the department's highest multi-year renewal rate. I use analytics, business reviews, and cross-functional coordination to grow subscriber lists, revenue, and long-term customer value.
Experience
Work history, roles, and key accomplishments
Built and launched a centralized CSM hub tool using AI tools, now used by all CSMs in North America. Leads and mentors a team of Customer Success Managers, managing high-risk accounts and partnering with product leadership.
Education
Degrees, certifications, and relevant coursework
University of Oregon
Bachelor of Science, Applied Economics
Bachelor's degree in Applied Economics from the University of Oregon.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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