Open to opportunities

TONEKA FF

@tonekaff

Message

Dedicated customer service representative eager to support organizational success.

Jamaica

Message

What I'm looking for

I am looking for a role that allows me to grow in customer service and contribute to a positive team environment.

I am a dedicated and enthusiastic customer service representative with a strong commitment to contributing effectively within a dynamic team environment. My educational background has provided me with a solid foundation, and I am eager to leverage my skills to support both organizational success and personal growth.

During my internship as a salesclerk at Jennifer Store, I honed my customer service skills by assisting customers in selecting suitable products based on their needs and preferences. This experience not only improved customer satisfaction but also taught me the importance of teamwork and adaptability in a retail setting. I take pride in maintaining accurate pricing and addressing customer inquiries promptly and professionally, which has contributed to enhanced customer retention.

Experience

Work history, roles, and key accomplishments

Salesclerk

Jennifer Store

May 2023 - Jun 2023 (1 month)

Assisted customers in selecting suitable products based on their needs and preferences, resulting in improved customer satisfaction. Maintained accurate pricing by adding price labels to products, ensuring pricing transparency and consistency.

Customer Service Sales Inventory Management Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

Spot Valley High School

High School Diploma, General Studies

Activities and societies: City and Guilds English Language, Caribbean Examinations Council

Completed secondary education with a focus on English Language, Office Administration, and Information Technology. Gained foundational knowledge and skills across these subjects.