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Tom Elute

@tomelute

Change Management Specialist at Desert Financial Credit Union driving enterprise change for digital transformation and compliance.

United States

Message

At Desert Financial Credit Union, I direct enterprise change initiatives supporting digital transformation, regulatory compliance, and operational improvements. I develop change strategies and readiness plans, assess adoption risks, and establish governance and feedback practices to support sustainable transformation.

Previously, I supported enterprise transformation at TD Bank – AMCB, developing communication plans and coordinating training and engagement activities. At Bank OZK, I gathered business requirements, documented processes, and coordinated user acceptance testing for technology and operational initiatives.

Experience

Work history, roles, and key accomplishments

Current

Senior Change Management Practitioner

Current

Desert Financial Credit Union

Jan 2024 - Present (2 years 9 months)

Directed enterprise change initiatives supporting digital transformation, regulatory compliance, and operational improvements. Designed change management plans, communication strategies, and stakeholder engagement activities to accelerate implementation and minimize resistance.

Organizational Change Management Prosci Methodology ADKAR Change Strategy Stakeholder Engagement Change Communications Change Adoption Risk Management Governance Continuous Improvement

Change Management Specialist

TD Bank – AMCB

May 2020 - Dec 2023 (3 years 7 months)

Supported enterprise transformation initiatives by creating structured change strategies, stakeholder analyses, and communication plans. Performed change impact assessments and readiness evaluations to identify risks and facilitate smooth transitions.

Change Management Stakeholder Analysis Communication plans Impact Assessments Readiness Evaluations Training Knowledge transfer User Adoption

Business Analyst

Bank OZK

Jun 2014 - Apr 2020 (5 years 10 months)

Gathered, analysed, and documented business requirements to support process improvements and technology implementations. Facilitated workshops, process mapping, and gap analyses to identify improvement opportunities.

Business Analysis Requirements Gathering Process Mapping Gap Analysis BRD FRD UAT Stakeholder Collaboration