At EZRA COACHING, I manage global operations for an international coach network across EMEA, the UK, APAC and North America. I oversee onboarding, contracts, compliance checks and system access.
I processed over 600 international invoices monthly with 99.8% accuracy and helped reduce payment delays. I also designed onboarding programmes that reduced new coach onboarding time by 25%.
At the Ministry of Justice, I managed operational delivery for judicial appointment and reappointment processes. I coordinated recruitment campaigns and onboarding, maintained budget records, and responded to Freedom of Information and Subject Access Requests.
At GatenbySanderson, I supported executive recruitment and leadership consulting programmes. I led the implementation and adoption of Clarizen across operational teams and trained new employees on systems, GDPR requirements and operational processes.
