tolulope aina
@tolulopeaina
I improve employee experiences and digital products through coordinated, user-centered support.
What I'm looking for
I've supported employee experience and HCM operations at ipNX Nigeria Limited, leading onboarding for 50+ employees, managing 100+ MyHR helpdesk queries, and maintaining a 24-hour response time.
I also support benefits administration, HR dashboards, internal communications, wellness initiatives, and confidential employee records with accuracy and discretion.
At Genesys Learnable, I led ideation, design execution, and coordination for the Gbese App, Mendly, and F.A.Consulting product prototypes. I worked with developers, product managers, and stakeholders to turn user needs and business requirements into practical digital experiences.
My background also includes UX research, wireframing, journey mapping, brand strategy, consumer research, and cross-functional project coordination. I bring process thinking, clear communication, and a user-centered approach to both people operations and product design.
Experience
Work history, roles, and key accomplishments
Employee Experience Intern
ipNX Nigeria Limited
Sep 2025 - Jun 2026 (9 months)
Led end-to-end employee onboarding for 50+ employees and managed the MyHR helpdesk, handling 100+ queries with a 24-hour response time. Supported HMO and benefits administration, staff welfare programs, and organizational communications.
Product Design Assistant
Genesys Learnable
Dec 2024 - Jun 2025 (6 months)
Led three core product design projects, including Gbese App, Mendly, and F.A.Consulting prototypes, coordinating ideation, design execution, and project coordination. Collaborated with developers and stakeholders to translate user needs into user-centered design solutions.
Product Design Intern
Tech4Dev
May 2024 - Oct 2024 (5 months)
Coordinated tasks across the UX team and managed research timelines, developing wireframes and user journey maps to communicate user pain points and design solutions. Presented design rationale to stakeholders to align design direction with user needs.
Brand Strategist & Digital Experience Advisor
Racquelle Essentials
Jun 2021 - Dec 2023 (2 years 6 months)
Led brand projects as a liaison between design, procurement, marketing, and leadership, managing end-to-end development of digital brand identity assets. Conducted consumer research to guide design and branding decisions, improving product presentation and digital brand experience.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Arts, English Language
2018 - 2024
Bachelor of Arts in English Language from the University of Lagos from 2018 to 2024.
Availability
Location
Authorized to work in
Job categories
Skills
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