Open to opportunities

Boago Sandra Moshosho

@boagosandramoshosho

Message

Motivated computer science graduate with strong technical support skills.

Botswana

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values client support.

I am a motivated and service-oriented graduate with a Bachelor’s Degree in Computer Science. My strong technical, digital, and communication skills have been honed through various customer-facing and technical support roles. I thrive under pressure in fast-paced environments and am fluent in both English and Setswana, which enhances my ability to provide exceptional client support and problem-solving in ICT-driven service centers.

Throughout my professional journey, I have gained valuable experience in administrative support, customer service, and system administration. My roles have included working as a Sales Administrator at Metline, where I managed office supplies and stock inventory, and as an Office Clerk at Neptune Botswana, where I was responsible for financial reconciliations and maintaining accounting documents. My internship as a System Administrator at the Department of Water and Sanitation allowed me to provide Level 1 and 2 support, manage security controls, and oversee IT infrastructure projects.

Experience

Work history, roles, and key accomplishments

Sales Administrator

Metline

May 2024 - Dec 2024 (7 months)

Provided administrative support to all departments, managing office supplies and stock inventory. Generated quotations and invoices for clients, prepared tender documents, and maintained company records.

Administrative Support Stock Management Procurement Invoicing Microsoft Office Suite Customer Service Inventory Management

Office Clerk

Neptune Botswana

Nov 2023 - Apr 2024 (5 months)

Managed daily cash-up and deposit reconciliations, collated payments for authorization, and assisted with VAT and TAX return preparation. Maintained a filing system for accounting documents and processed supplier invoices on Pastel.

Payment Processing VAT Returns Tax Filings Stock Verification

Population and Housing Census - Enumerator

Statistics Botswana

Mar 2022 - Apr 2022 (1 month)

Visited households to conduct interviews for the Population and Housing Census. Recorded collected information and synchronized daily data to the server for database capturing.

Data Collection Interviewing Synchronization Census Operations Communication Skills Data Management

System Administrator - Internship

Department of Water and Sanitation

Feb 2018 - Feb 2020 (2 years)

Provided Level 1 and 2 IT support to internal and outstation users, including application and hardware support for network, server, and workstation environments. Administered Windows Active Directory Services, managed security controls, and monitored system activities.

Symantec Antivirus System Administration Customer Support Network Security Active Directory Troubleshooting Project Management Microsoft Office Intrusion Detection Systems

Education

Degrees, certifications, and relevant coursework

ISC2

Certification, Cybersecurity

Currently pursuing the ISC2 Certified in Cybersecurity certification. Completed domains in Security Principles, Incident Response, Business Continuity, Disaster Recovery Concepts, Access Control Concepts, Network Security, and Security Operations.