I’m seeking roles leading SaaS implementations and AI/automation initiatives where I can architect scalable solutions, mentor teams, and deliver measurable business outcomes in a fast-paced, collaborative environment.
Tojo Chacko
@tojochacko
Program/Project Manager | Technology Consultant specializing in e-commerce/OMS/WMS integrations | AI Automations to drive business impact.
What I'm looking for
I have over 18 years of experience at the intersection of technology, edtech, e-commerce, and innovation. I began as a web developer, progressed through program and project management, and now work as an Implementation Consultant focused on automations and AI transformation.
I’ve led large-scale programs and events—overseeing a global programming event with 75,000 participants and scaling the CodeChef College program from 15 to 75 colleges with more than 10,000 participants. At Narvar, I led end-to-end e-commerce integrations that contributed to about $2M in ACV and launched an Agency/Partnerships channel to accelerate closures and reduce onboarding costs.
My background spans Senior Program Manager and Program Manager roles where I managed subscription program delivery, built strategic partnerships with 30 engineering colleges, managed teams of community managers, and developed go-to-market strategies. As a Senior Software Engineer, I architected web applications and microservices, improved DBMS performance, and implemented cloud-native infrastructure on AWS while mentoring junior engineers.
I am passionate about solving complex technical and operational problems, mentoring talent, and collaborating with high-performing teams to deliver measurable, lasting value—particularly by integrating Generative AI, LLMs, RAG, and automation into enterprise workflows.
Experience
Work history, roles, and key accomplishments
Project Delivery Manager/Implementation
Narvar
May 2023 - Jun 2025 (2 years 1 month)
Led end-to-end implementation of complex e-commerce integrations for enterprise and mid-market retailers, delivering projects that contributed about $2M in annual contract value. Spearheaded an Agency/Partnerships channel and managed pilot SaaS rollouts to accelerate closures and reduce onboarding costs.
Senior Program Manager Lead
Unacademy
Sep 2020 - Aug 2022 (1 year 11 months)
Managed end-to-end subscription program delivery and go-to-market strategies, cultivating strategic partnerships with 30 engineering colleges. Built and scaled the CodeChef College program from 15 to 75 colleges, managed a team of 7 community managers and oversaw a global programming event with 75,000 participants.
Program Manager
CodeChef
Nov 2017 - Aug 2020 (2 years 9 months)
Developed and managed a certification exam business serving 15,000 students and expanded the program to 25 exam centers accommodating ~1,000 students per batch. Partnered with tech companies to place 300 students and led workshops and marketing initiatives to grow adoption.
Senior Software Engineer
Directi Internet Solutions
Feb 2010 - Oct 2017 (7 years 8 months)
Architected and engineered web applications and microservices for a global coding platform, improving DBMS performance and overall site efficiency. Designed and implemented cloud-native infrastructure on AWS and mentored junior engineers on best practices.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Technology
2003 - 2007
Completed a Bachelor of Technology at the University of Mumbai from 2003 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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