At Amazon UK, I led end-to-end AI/ML adoption in last-mile business processes, reducing operational turnaround time by 40%. I also oversaw data-pipeline and executive-dashboard improvements that reduced manual processes by 50%.
At NestAway, I led development of an in-house CRM platform connecting operations, sales, and technology data. I aligned stakeholders to deliver eight releases and coordinated a core-process architecture revamp that improved operational efficiency by 40%.
At UST Global (Abzooba), I led SAFe Agile delivery for an AWS modernization program, improving delivery timelines by 30% and resource utilization by 20%. I also facilitated architecture modernization that improved testing efficiency and reduced AWS billing by 30%.
Across roles at Incture Technologies, Merck Millipore Sigma (via Marlabs), Unilever Global (via Incture Technologies), and Barclays UK (via Infosys), I coordinated enterprise technology and transformation work spanning SAP ERP architecture, APIs, automation, and financial processes. I hold a Global MBA from EDHEC Business School and certifications in PRINCE2, SAFe Scrum Master, AWS Solution Architecture, and AWS AI.
