Toby Robson
@tobyrobson
Customer support professional at DAYLA DRINKS, resolving delivery queries and practical problems for hospitality customers.
United KingdomWhat I'm looking for
At DAYLA DRINKS, I provide customer service to pubs, hospitality businesses and venue teams. I resolve delivery queries and practical problems while representing the company at customer sites.
My earlier experience at THE AKEMAN INN helped me build confidence serving customers in a busy hospitality environment. I'm now looking to move into remote customer support, customer success or entry-level sales and build a long-term career in a remote environment.
Experience
Work history, roles, and key accomplishments
Drayman / Delivery Operative
Dayla Drinks
Jan 2023 - Present (3 years 9 months)
Provided professional customer service to pubs and hospitality venues, resolving delivery queries and managing changing priorities while working independently.
Waiter / Bar Staff
The Akeman Inn
Provided friendly and attentive service in a busy hospitality environment, communicating with customers and working effectively with colleagues.
Site Labourer
Taylor Wimpey
Worked effectively as part of a team in a busy working environment, following instructions and demonstrating reliability and adaptability.
Education
Degrees, certifications, and relevant coursework
High school
High School Diploma, General Education
Completed high school education in the UK.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
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