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tlhologelo ngcobo

@tlhologelongcobo

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Dedicated HR professional with expertise in recruitment and employee relations.

South Africa

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What I'm looking for

I seek a dynamic role that fosters professional growth and values collaboration.

I am a dedicated Human Resource Administrator with a strong background in managing HR records, recruitment processes, and employee relations. Currently, I work at Theta Projects, where I ensure the accuracy and confidentiality of personnel files and payroll data. My role involves coordinating office events and implementing team-building activities that enhance workplace morale and collaboration. One of my proudest achievements is the introduction of an Employee of the Month program, which has significantly boosted employee engagement and satisfaction.

Prior to my current position, I served as an Office Manager and Deceased Estate Administrator at D.R. Wooley Attorneys, where I managed office operations and provided administrative support. I successfully led the Wills Week initiative for four consecutive years, overseeing our firm's registration with the Law Society and offering pro bono services to the community. My educational background includes a BA in Criminology (Cum Laude) and ongoing studies towards an LLB, which further enrich my understanding of legal frameworks and compliance.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Administrator

Current

Theta Projects

Nov 2023 - Present (1 year 7 months)

Responsible for managing HR records, recruitment processes, and employee relations. Successfully implemented a rewards system to enhance workplace morale and engagement.

HR Management Recruitment Employee Relations Payroll Management Team Building Conflict Resolution Communication Organizational Skills Confidentiality Performance Management

Project Scheduler

Not Specified

Apr 2023 - May 2023 (1 month)

Consulted with project managers to develop and maintain an effective scheduling management system, coordinating project timelines and preparing progress reports.

Project Management Scheduling Coordination Time Management Reporting Organizational Skills Team Collaboration

Office Manager / Deceased Estate Administrator

D.R Wooley Attorneys

Mar 2015 - Mar 2023 (8 years)

Managed office operations and provided administrative support while promoting a healthy work environment. Led community initiatives and drafted legal documents.

Office Management Administrative Support Legal Drafting Team Leadership Community Engagement Legal Research Document Management Communication Skills Organizational Skills

Customer Service Representative

Multichoice

Jul 2013 - Jul 2014 (1 year)

Provided customer support through telephone consultations, resolving complaints and fulfilling performance metrics while maintaining professionalism.

Customer Service Communication Problem Solving Sales Database Management Performance Metrics

Education

Degrees, certifications, and relevant coursework

University of South Africa

Postgraduate Diploma, Security Management

2023 - 2025

Pursuing a Postgraduate Diploma in Security Management, focusing on advanced security risk management, corporate investigations, and applied research methodology in security science.