Tish User

Oversee operational and financial administration for grant programs exceeding $100M annually, coordinating compliance, documentation, and cross-functional workflows. Prepare and maintain Excel reconciliations and audit-ready records while managing competing priorities across multiple grant streams.

Managed personnel administration and HR operations in a confidential federal environment, supporting workforce compliance, background investigation adjudication, and records governance. Redesigned workflows to reduce turnaround time for low-risk suitability determinations and delivered training on systems and organizational policy.

Founded and operated a transportation business as a sole operator, managing administrative, financial, and operational functions. Handled invoicing, bookkeeping, vendor coordination, and regulatory compliance, including 1099 documentation and tax and labor compliance monitoring.

Led daily branch operations, staff coordination, and administrative workflow in a high-accountability financial services environment with P&L and compliance responsibility. Monitored operational metrics, ensured adherence to federal compliance and audit standards, and maintained audit documentation.

Led HR and operational administration for a high-volume retail environment, including payroll for 120 employees, onboarding, employee records, scheduling, and internal communications. Drove payroll process improvement that reduced payroll costs by 10% and maintained HR compliance through accurate personnel records.

Earned a Master of Business Administration (MBA) from West Texas A&M University.

Earned a Bachelor of Arts in Communication from the University of Memphis.

Earned a Bachelor of Professional Studies in Fashion Merchandising & Marketing Management from the University of Memphis.