Tishma McPherson

Manage daily business operations including scheduling, client communication, invoicing and payment processing. Provide exceptional customer service and market services through social media and word of mouth referrals.

Reviewed and processed medical claims in compliance with company and HIPAA guidelines. Resolved claim discrepancies and billing issues in a timely manner.

Assisted in preparation of payee budgets and check requests. Prepared monthly payee reports and completed bank reconciliations.

Answered and retrieved phone messages, distributed mail, and maintained confidentiality of client information. Attended bi-weekly staff meetings, took notes, and typed minutes for records.

Provided administrative support to Human Resources, Public Relations, and Central Administration. Handled data input, scheduling, and event preparation.

Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzed problems and provided information/solutions.

Met and greeted patients, registered them into IDX scheduling system, and organized billing for office visits. Booked surgeries and obtained pre-certifications for obstetric and medical surgical procedures.

Completed high school education and earned a diploma.