Tina User

As a results-driven technology professional with over two years of experience, I specialize in cloud infrastructure, digital operations, and agile product management. My proven track record includes managing complex technical systems across AWS, Azure, and GCP, with a focus on SLA monitoring, incident response, and platform optimization. I am a Certified Scrum Product Owner and Master, adept at leading cross-functional teams to deliver innovative digital solutions in mission-critical environments.

In my current role as a Cloud Support Engineer at Platform.SH, I manage multi-cloud infrastructure supporting critical digital operations, ensuring 99.9% platform availability. I actively participate in incident response and troubleshooting, collaborating with multiple teams to resolve operational challenges. My key achievements include maintaining high uptime across infrastructure and developing a comprehensive documentation framework that enhances organizational knowledge sharing.