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@belloblj
AWS-certified Solutions Architect and DevOps Developer with proven results.
I am an AWS-certified Solutions Architect and DevOps Developer with over two years of experience in cloud architecture and process automation. My expertise lies in designing and deploying scalable infrastructure using AWS, Terraform, and CI/CD pipelines. I have a proven track record of enhancing product adoption, improving system security, and streamlining business processes through innovative technical solutions.
I have demonstrated a strong commitment to customer experience and collaboration throughout my career, consistently delivering high-quality results in fast-paced environments. My role as an Intern DevOps Developer at Solatium Canada Inc. allowed me to enhance the UI/UX design of a P2P currency exchange platform, leading to a significant increase in user engagement. I am passionate about continuous learning and leveraging cloud technologies to drive operational excellence and business growth.
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Work history, roles, and key accomplishments
Solatium Canada Inc.
May 2023 - May 2024 (1 year)
Enhanced the UI/UX design of a P2P currency exchange platform, leading to a 20% increase in user engagement. Optimized system upgrades for new features, resulting in a 15% boost in platform adoption. Led a cross-functional team to increase business leads by 30% through targeted online campaigns.
Solatium Canada Inc.
Jan 2023 - Jun 2023 (5 months)
Spearheaded the launch of a web-based currency exchange application, achieving a 35% adoption rate in three months. Designed a go-to-market strategy that boosted customer acquisition and increased P2P transactions by 40%. Collaborated with teams to enhance customer satisfaction by 20%.
Access Bank PLC
Jun 2021 - Jan 2023 (1 year 7 months)
Automated customer request tracking with Microsoft Dynamics CRM 365, reducing manual workload by 40%. Maintained the ServiceDesk platform, ensuring 95% ticket resolution within SLA timelines. Collaborated to enhance alternative banking channels, increasing adoption by 20%.
Access Bank PLC
Jun 2020 - Jun 2021 (1 year)
Designed and piloted the FacePay AI application, reducing customer wait times by over 50%. Developed a digital archive system that cut file retrieval times by 90%. Contributed to new banking products, leading to a 30% rise in customer adoption.
Access Bank PLC
Jun 2017 - Jun 2020 (3 years)
Assisted in testing and transitioning to an enhanced mobile banking app, leading to a 25% increase in customer adoption. Supported IT infrastructure installation and maintenance, ensuring 99% uptime for critical systems.
Access Bank PLC
Oct 2014 - Jun 2017 (2 years 8 months)
Analyzed financial data to identify trends, enhancing branch performance with actionable insights. Monitored KPIs to improve operational efficiency, contributing to a 15% increase in productivity.
Degrees, certifications, and relevant coursework
Higher National Diploma, Agricultural Engineering
2009 - 2012
Completed a Higher National Diploma (HND) in Agricultural Engineering, evaluated by World Education Services (WES) as equivalent to a Canadian Diploma and a postgraduate certificate. The program focused on agricultural technology and engineering principles.
Software and tools used professionally
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