Looking for a job

Tina Fagan

@tinafagan

Salon and Spa Director of Operations at JONATHAN KANE SALON AND SPA who grew revenue by 25%+ and staff from 7 to 30+.

Salon and Spa Director of Operations who drove 25%+ revenue growth by building systems, coaching staff, and creating a culture of care and respect. Over 20 years’ experience, extensive knowledge of salon software, from setup to Front Desk and management responsibilities. Resourceful and quick to pick up new skills.

Experience

Work history, roles, and key accomplishments

Director of Operations

Jonathan Kane Salon and Spa

Mar 2010 - Jun 2026 (16 years 3 months)

Drove 25%+ revenue growth and grew staff from 7 to 30+ through strategic recruiting and onboarding. Owned daily operations, managed marketing, and implemented systems for safety, cleanliness, and service protocols.

SaaS Communication Skills Creativity Attention To Detail Strategic Thinking Microsoft 365 Google Workspace Client Relations Company Culture Engagement Marketing Social Media Inventory Management Payroll Training Onboarding Vish Green Circle SalonBiz

Director of Operations

Fixe

Sep 2008 - May 2009 (8 months)

Built the SalonBiz program from start to finish, including services and retail for multiple business types. Trained all staff on software and hired and trained all front desk staff.

SalonBiz Software Implementation Training Hiring Front desk management

Manager

Spahhs

Mar 2006 - Aug 2008 (2 years 5 months)

Achieved 25% revenue growth through product fees and aggressive marketing. Managed all staff schedules, communication, meetings, coaching, client issues, training, hiring, and payroll.

Marketing Event Planning Staff Management Scheduling Payroll Website Maintenance