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Andrea George-Wolsey

@andreageorge-wolsey

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Operations leader at Manbasics Speakeasy Barbershop who grew online visibility by 20% and drives P&L performance.

United States

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What I'm looking for

My business is self-sustaining, enabling me to commit fully to a new role. I’m looking to apply my operations, P&L, and business development experience in a new industry.

At Manbasics Speakeasy Barbershop, I oversee strategy, operations, and financial performance. I moved booking, POS, and CRM systems from Salon Ultimate to Squire, and grew online visibility by approximately 20% through digital marketing.

At TUNE UP, I traveled to locations to diagnose performance issues and implement corrective plans that increased revenue, production, and retail sales by approximately 10%. I also used Zenoti data to benchmark KPIs and managed loyalty programs to support retention and customer acquisition.

At Salon Genesis, I was the single point of accountability for the full-service salon, launched three new service lines, and improved operational efficiency by approximately 10%. My business is self-sustaining, enabling me to commit fully to a new role.

Experience

Work history, roles, and key accomplishments

Current

Owner | Operations Manager

Current

Manbasics Speakeasy Barbershop

Jan 2022 - Present (4 years 9 months)

Acquired and lead all aspects of strategy, operations, and financial performance for a premium barbershop. Built digital marketing, increased online visibility by 20%, and manage independent professionals.

Operations Management P&L Budgeting Digital Marketing Facebook Instagram Google Business Profile Squire CRM

Owner | Sole Proprietor

A Cut Above the Rest Barbershop

Jan 2019 - Dec 2021 (2 years 11 months)

Sustained business continuity through the COVID-19 pandemic and grew the business organically through referrals, generating approximately 20% of new business through referrals. Managed daily operations and financial administration.

Operations Management Scheduling Purchasing Compliance Financial administration Square

Regional Operations & Training Manager

Tune Up

Jan 2014 - Dec 2018 (4 years 11 months)

Drove performance across multi-location corporate retail operations, implementing corrective plans that increased revenue, production, and retail sales by approximately 10%. Led onboarding and training, analyzed Zenoti data, and launched loyalty programs.

Operations Management Training KPI Analysis Zenoti CRM Loyalty Programs

Independent Contractor

Atascocita Barbershop

Jan 2011 - Dec 2013 (2 years 11 months)

Strengthened customer retention by implementing a rewards program and increased referral-based bookings by approximately 15% through personalized client follow-up. Managed purchasing and vendor relations.

Customer Retention Rewards Programs Purchasing Vendor Management Client Follow up

Store Manager

Sport Clips

Jan 2008 - Dec 2010 (2 years 11 months)

Directed high-volume retail operations with full accountability for financial performance, staffing, scheduling, budgeting, and inventory control. Increased customer retention by 15% through a new loyalty program.

Operations Management Staffing Budgeting Inventory Control Salon Ultimate CRM Loyalty Programs

Store Manager

TGF Hair Salon

Jan 2006 - Dec 2007 (1 year 11 months)

Managed multimillion-dollar operations including staffing, scheduling, budgeting, inventory, and vendors. Implemented operational improvements that increased workflow efficiency by 12% and led marketing initiatives.

Operations Management Staffing Budgeting Inventory Management Vendor Management CRM Marketing

Corporate Manager

Salon Genesis

Jan 2001 - Dec 2005 (4 years 11 months)

Held sole responsibility for all aspects of the establishment, including operations, staffing, purchasing, and marketing. Launched three new service lines and improved operational efficiency by approximately 10%.

Operations Management Staffing Purchasing Vendor Management CRM KPI Analysis Marketing

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Bachelor of Science, Business Administration

Grade: 3.686

Activities and societies: Dean's List; inducted member of the National Society of Leadership and Success (NSLS)

Bachelor of Science in Business Administration with a concentration in Marketing. Graduated with a cumulative GPA of 3.686 and was named to the Dean's List.