Tim Yunisau

As a Travel Product Coordinator, I developed and implemented product strategies to ensure commercial viability. I collaborated with cross-functional teams to manage and publish content, enhancing communication efficiency, and worked closely with marketing and revenue teams to identify featured products.

In my role as a Customer Support Agent, I provided timely and professional communication with clients across multiple channels, efficiently resolving inquiries to ensure clarity and client satisfaction.

As a Front Desk Agent, I was responsible for registering guests and addressing their complaints and requests, ensuring a pleasant stay and high customer service standards.

During my internship at Azure 45, I provided excellent service to meet the high standards of a Michelin star restaurant, including setting tables and greeting guests.

As a student at École Hôtelière de Lausanne, I worked in a team of 13, gaining experience in reception work, food and beverage service, and events management.

As a Bartender’s Assistant, I served food and beverages to guests seated at the bar and was responsible for stock and inventory management.

Pursuing a Bachelor of Science in Business Administration with relevant courses in Business Administration, HR Management, Financial Accounting, and Law.

Activities and societies: Enhanced cross-cultural communication skills and understanding of Japanese culture.

Participating in a Study Abroad Semester in the Asian Studies Program, completing a Japanese language course (N4 level) and courses in Financial Accounting and Financial Statement Analysis.

Completed the Business-Course (W-Kurs) and passed the Feststellungsprüfung, which permits attendance at a degree program in a German university.

Studied International Hospitality Management with relevant courses in Business Communication, Economics, Hospitality Management, Hospitality Marketing, Financial Accounting, and Management Information Systems Tools.

Achieved Secondary School Diploma and served as class representative, leading and speaking for the class in the student council.