Yuka Motoyoshi
@yukamotoyoshi
Bilingual customer support professional skilled in cross-cultural client service and problem solving.
GermanyWhat I'm looking for
I am a bilingual customer support professional with over four years of front-line service experience, fluent in Japanese and English. I have delivered professional customer service to international guests, supported digital communication and content localization, and managed remote projects with accuracy and accountability.
I bring strong communication, problem-solving, and relationship-building skills, plus experience with social media management and translation/proofreading. I am highly adaptable, detail-oriented, and motivated to build expertise in financial products, trading systems, and client account support.
Experience
Work history, roles, and key accomplishments
Social Media Marketing Manager
Boo Enterprise
Jul 2021 - Present (4 years 2 months)
Managed multiple social media accounts, created platform-tailored content and visuals using Figma/Canva/Photoshop, and used AI tools to streamline content creation and boost audience engagement.
Translator/Proofreader
Axonic Informationsystem GmbH
Feb 2021 - Present (4 years 7 months)
Provided Japanese–English translation and proofreading services remotely, ensuring linguistic and cultural accuracy across diverse content for international audiences.
Receptionist
RIHGA Royal Hotel
Jan 2016 - Jan 2020 (4 years)
Delivered professional front-line service to domestic and international guests, resolved inquiries and complaints promptly, and managed booking systems to ensure seamless operations and high guest satisfaction.
Education
Degrees, certifications, and relevant coursework
The University of Kitakyushu
Bachelor's degree, Second Language Acquisition and Linguistics
Completed a Bachelor's degree in Second Language Acquisition and Linguistics, graduating March 2020.
Availability
Location
GermanyAuthorized to work in
Job categories
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