I bring a wealth of experience in technical support, customer service and intercultural collaboration. Through my work on international projects and in direct contact with customers, I have learned to be solution-oriented, reliable and empathetic. My strong communication skills and flexibility enable me to provide a professional service experience, even when working remotely.
Tobias Heinrich
@tobiasheinrich
Self-Eployed Consultant
Experience
Work history, roles, and key accomplishments
Deliver Driver
Flaschenpost SE
Jul 2025 - Oct 2025 (3 months)
Delivery of beverages in the greater Berlin area
Technical support and optimization of software solutions for international sporting events, including the Olympic Games in Tokyo (2020)
Technical training and support for volunteers
Holistic health counseling
Work & Travel (2023 - 2025 Germany,
Austria, France, Portugal, and Egypt):
including translator, setting up permaculture projects, community management, yoga teacher, and health counseling
Training as a Physical Therapist
MaZe Physiotherapie
Sep 2021 - Sep 2022 (1 year)
Close cooperation within an interdisciplinary team to ensure optimal patient care
Individual planning and implementation of patient-specific therapy units
Support and care for patients in the rehabilitation process with a focus on their personal needs
Temporary Installation Technician
Oehler Regeltechnik Service GmbH
Sep 2020 - Jan 2021 (4 months)
Support with the assembly, installation, and commissioning of control systems
Teamwork in fault analysis and performing simple maintenance and repair work
Careful documentation and compliance with safety and quality standards
Support and care for patients in the rehabilitation process with a focus on their personal needs
Education
Degrees, certifications, and relevant coursework
Technische Universität Chemnitz
Mechanical Engineering
2018 - 2020
In-depth knowledge of design, manufacturing technology, thermodynamics, and materials science
Use of CAD programs (e.g., SolidWorks, AutoCAD) and numerical simulation methods (FEM, CFD)
Development of practical projects and teamwork with a focus on technical problem solving and innovation
Without degree
Geschwister-Scholl-Gymnasium Taucha
A-Levels, Advanced couses in: Mathematics & Physics
2010 - 2018
Grade: 2,5
Student internship at Siemens AG (2016)
Advanced courses: Mathematics & Physics
Final grade: 2.5
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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