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Timothy Ibuluwa

@timothyibuluwa

Versatile customer support specialist with 6+ years of experience.

Nigeria
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What I'm looking for

I am looking for a role that values client engagement and offers opportunities for professional growth.

I am a dedicated Customer Support Specialist with over 6 years of experience in delivering exceptional service to high-level customer accounts. My journey in customer service has equipped me with the skills to build and maintain strong client relationships, ensuring their needs are met with tailored solutions. I pride myself on my ability to communicate effectively, fostering trust and engagement with clients.

Throughout my career, I have worked in various roles, including my current position at The Place Restaurant, where I address customer inquiries through multiple channels, troubleshoot technical issues, and manage order information. My previous experience as a Sales Engineer at Techlance Global Limited allowed me to develop a robust client portfolio and deliver persuasive sales presentations, showcasing my ability to identify new business opportunities and enhance client satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ambrose Alli University logoAU

Ambrose Alli University

Bachelor of Engineering, Electrical and Electronics Engineering

2006 - 2011

Grade: Second Class Honours, Lower Division

Activities and societies: Engaged in research related to electrical engineering and participated in various academic projects.

Studied Electrical and Electronics Engineering, focusing on the principles of electrical systems, electronics, and their applications in various industries. Achieved Second Class Honours, Lower Division.

Tech stack

Software and tools used professionally

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Timothy Ibuluwa - Customer Support Specialist - The Place Restaurant | Himalayas