Timmy Huynh

Spearheads strategic development and expansion of the international customer segment. Manages presence on global OTA platforms including Booking.com and TripAdvisor, and establishes partnerships for tailored travel tours.

Conducts physical stock counting and product scanning using advanced inventory hardware. Generates inventory reports and performs product discrepancy audits.

Handles diverse customer requirements to ensure high satisfaction and retention. Manages high-volume email correspondence and phone calls, providing timely and accurate support to clients.

Delivers remote English communication lessons via Zoom tailored for Vietnamese learners in the United States. Utilizes engaging multimedia content and adaptive teaching methodologies to accelerate student fluency.

Managed end-to-end sales processes, addressed customer inquiries, and optimized after-sales service satisfaction.

Coordinated daily parcel delivery schedules and route mapping for a team of drivers to ensure timely operations.

Demonstrated proficiency in Xero and Payroller software to streamline financial workflows. Prepared and processed BAS, payroll, and ITR, and managed bookkeeping duties.

Oversaw and maintained the company's website-based client quote system. Managed warehouse operations, facilitated customer product pick-ups, and conducted internal training on accounting and profile management.

Delegated daily tasks, managed workflow, and motivated team members to meet sales quotas. Provided high-tier customer service and proactive after-sales support.

Certificate II in Community Services (CHC22015) awarded by NSW TAFE, Australia in July 2020.

EAP Level 3D Certificate awarded by Embassy English Sydney, Australia in January 2016.

Bachelor of Law degree from Vinh University, Vietnam, graduated in 2015.

Bachelor of Banking & Finance degree from Ho Chi Minh Industrial University, Vietnam, graduated in 2014.

Master of Accounting (Professional Accounting) degree from Australia Institute of Technology and Education.