Tijo Johny

Provide end-to-end UX strategy and prototyping for early-stage startups, accelerating MVP delivery and investor-ready roadmaps while reducing design-to-development handoff time by 40%.

Led end-to-end UX strategy and product design for Qualfera’s AI-powered market research platform, owning design across ReportSeek and Rivune. Built and governed a scalable design system and DesignOps processes, and shaped AI UX principles to improve trust and adoption.

Led the design vision and served as an individual contributor for a proprietary
enterprise product focused on accounts and payables, ensuring alignment with
business objectives and user needs.
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Designed and implemented a modernized Procure-to-Pay (P2P) system tailored
to the domestic market, improving efficiency and user satisfaction.
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Served as Product Design Lead for complex internal enterprise tools, delivering end-to-end UX for large-scale operational workflows. Improved critical user flows using stakeholder workshops, heuristic evaluations, and usability testing, while ensuring WCAG 2.1 accessibility and responsive design.

Led the design of AI integration projects, collaborating with cross-functional teams to enhance user experience and drive adoption of generative AI technologies within Korn Ferry's products. Served as the design lead for Korn Ferry's KF Sell products on the Salesforce, Microsoft Teams, and Microsoft Dynamics platforms, ensuring seamless integration and a consistent user experience across multiple

Led UX for a complex Salesforce wizard UI redesign, translating multi-step workflows into intuitive user-centric interfaces. Conducted contextual inquiry, card sorting, and moderated usability sessions, and delivered interaction specs and design system documentation validated through A/B testing and session analytics.

Simplified user journeys and flows for clients in the fintech, smart office, and banking sectors, improving overall user experience and driving higher customer satisfaction. Created mid-fidelity prototypes to validate design concepts and gather user feedback, iterating on solutions to deliver intuitive and user-friendly interfaces. Collaborated closely with UX researchers to gain deeper insights i

Bridged UX design and front-end engineering to deliver user-facing features for enterprise internal tools. Conducted heuristic reviews and accessibility audits, and contributed to design systems governance and component library standards.

Oversee the recruitment and management of a talented pool of UX designers to meet the staffing needs of Qualfera's clients UX design domain. Collaborate closely with the business development team to understand client requirements and match the right UX design talent to their projects. Foster a strong UX culture within the organization by advocating for user-centered design principles and training

Managed and mentored a team of UX designers, establishing design standards, review cadences, and career development frameworks. Owned multi-client design strategy, instituted DesignOps practices, and led service design engagements including customer experience mapping and service blueprints.

Founded and led a market research consultancy, directing research strategy, client engagement, and proprietary methodology development. Built analytical frameworks for qualitative and quantitative research and delivered actionable market intelligence to enterprise clients.

Collaborated with clients such as MHP, Bosch Rexroth AG, Lamilux GmbH, Gerresheimer AG, and Viessmann AG to design intuitive and user-friendly experiences. Spearheaded the UX design for a CRM system, streamlining the customer journey and improving user productivity, resulting in a 25% increase in customer satisfaction. Designed a waste disposal monitoring dashboard that leveraged data visualizatio

Led enterprise B2B UX for industrial automation, automotive, and manufacturing clients, delivering workflow redesigns and CRM UX improvements. Produced end-to-end research and design deliverables for cross-European engineering teams and coordinated junior designers while maintaining design quality across concurrent projects.

Undertook user interview sessions, gathered requirements details, designed use situations, created workflow charts, developed a hierarchical system for apps, and generated mock-ups for illustration. Established communication with software engineers, industry experts, and dispatch supervisors to enhance our solutions. Helped clients to adopt visually appealing design concepts for user friendly expe

Architected enterprise software user experiences, defining information architecture, navigation models, and interaction patterns from requirements to detailed design specs. Ran early-stage contextual inquiries and task analyses, and collaborated with software engineers to drive implementation accuracy.

Pursuing an MBA in International Marketing & Sales at Hof University.

Completed a P.G. Diploma in Software Marketing focusing on software product positioning and marketing strategies.

Earned a Bachelor of Engineering in Instrumentation and Control Engineering with coursework in control systems and instrumentation.

Completed a postgraduate diploma in Software Marketing at Annamalai University from 2019 to 2020.