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frank jona

@frankjona

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Product design leader specializing in UX, design systems, and AI-driven experiences.

India

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What I'm looking for

I seek senior product design roles where I can lead design strategy, build scalable design systems, apply AI to improve UX, and collaborate cross‑functionally to drive measurable business impact.

I am a product design leader with extensive experience modernizing UX for enterprise and ed‑tech products, driving measurable revenue and engagement gains. I specialize in design strategy, scalable design systems, and AI-driven workflows that reduce user friction and speed task completion.

Across roles at HTC Global Services, TEKsystems, Virtusa, Wall Street English, Pearson and startups, I delivered multimillion-dollar incremental revenue, improved conversion and adoption rates, and increased design component reusability. I work closely with product, engineering, and stakeholders to align business goals with user needs.

I bring strengths in design thinking, agile product development, lifecycle management, qualitative and quantitative research, and cross‑functional leadership, and I prioritize building repeatable, data‑driven UX solutions that scale.

Experience

Work history, roles, and key accomplishments

Product Design Manager

HTC Global Services

Dec 2023 - Mar 2025 (1 year 3 months)

Modernized UX for Ford’s CIS, Save, and IBIS products, reducing design inconsistencies by 35% and improving user engagement through scalable FPDS design systems and usability frameworks.

Design Strategy Design Systems UX Research Usability Testing Design Thinking Agile Product Development Cross Functional Collaboration Lifecycle Management

Associate Manager - UX/UI

TEKsystems

Oct 2021 - Aug 2023 (1 year 10 months)

Led UX for IQVIA's Decentralized Clinical Trials and Clinical Data Analytics, driving a $2M revenue increase and a 24% improvement in conversion rates with AI-driven UX workflows that cut task time by 30%.

UX Strategy AI Driven UX Product Design Cross Functional Collaboration Analytics

Senior Consultant (UX Lead)

Virtusa

Dec 2020 - Oct 2021 (10 months)

Transformed Wolters Kluwer’s Entity Management UX, boosting digital adoption by 35% and delivering a dashboard that improved enterprise risk data analysis efficiency by 20%.

Dashboard Design Design Systems Data Visualization Usability Testing Stakeholder Management

Lead UX Analyst

Wall Street English

Nov 2018 - Oct 2020 (1 year 11 months)

Led design for WSE Digital Classroom and Compact products, launching two products and generating $3M incremental revenue while improving customer retention by 28%.

Product Launch Design Systems Revenue Growth Customer Retention UX Research

Senior UX Analyst

Pearson

Mar 2018 - Oct 2018 (7 months)

Revamped Pearson design system to increase component reusability by 40% and drove a 13% improvement in conversion rates for Pearson Online Academy curriculum courses.

Design Systems Conversion Rate Optimization UX Research Prototyping

UX Designer

1Octoze Technologies

Jan 2016 - Feb 2018 (2 years 1 month)

Managed EdTech products including student/parent apps, SIS, and LMS, delivering $1M incremental revenue and a 13% uplift in conversion rates through strategic UX and product management.

Mobile App Design Product Management Revenue Management User Research Prototyping Usability Testing

UX | UI Designer

Magzter

Oct 2014 - Dec 2015 (1 year 2 months)

Designed mobile and web apps across iOS, Android, and web, improving responsive interfaces and increasing conversion rates by 14%.

Responsive Design UI Design Prototyping Interaction Design User Testing Visual Design

Product Designer

Freelance

Jan 2013 - Aug 2014 (1 year 7 months)

Provided UX/UI consultancy to startups and clients across real estate, finance, healthcare, and automotive, directing UX strategies and launching products like Avigna Properties and Geodig.