Open to opportunities

frank jona

@frankjona

Product Design Manager with 13+ years designing AI-powered, enterprise SaaS and B2B/B2C products. Expert in UX strategy, design systems, and AI.

India

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What I'm looking for

I seek senior product design roles where I can lead design strategy, build scalable design systems, apply AI to improve UX, and collaborate cross‑functionally to drive measurable business impact.

I’ve spent 13+ years doing one thing really well: simplifying complex systems into experiences people can actually use with confidence.

I work across enterprise SaaS, healthcare, automotive, EdTech, AI, and consumer platforms helping businesses transform fragmented workflows into scalable, user-centered product ecosystems. From Fortune 500 clients like Ford and IQVIA to early-stage ventures, my role has often sat at the intersection of UX strategy, systems thinking, and business impact.

Here’s the kind of work I do:
→ Led UX modernization initiatives for enterprise automotive platforms, improving usability, reducing friction, and scaling design systems that reduced inconsistencies by 35% across products.

→ Designed decentralized clinical trial and healthcare analytics workflows for IQVIA, simplifying complex multi-role experiences and contributing to measurable improvements in operational efficiency and conversion.

→ Built AI-assisted and vibe-coded digital experiences using tools like Figma Make and Builder.io, accelerating design-to-launch cycles by nearly 40% while independently shipping production-ready websites and workflows.

→ Partnered closely with product, engineering, and business stakeholders to align UX decisions with KPIs, contributing to $2M+ revenue impact across multiple engagements.

My work spans the full product lifecycle from discovery workshops and research to UX architecture, design systems, prototyping, and high-fidelity execution. I enjoy bringing clarity to ambiguity, scaling design operations, and exploring how AI can enhance both product experiences and design workflows.

Experience

Work history, roles, and key accomplishments

Design Consultant

Self Employed

Apr 2025 - Jul 2026 (1 year 3 months)

Design Consultant delivering end-to-end product design, UX strategy, branding, and AI-assisted digital experiences for clients across SaaS, construction, hospitality, and startups in India, the US, and Europe. Shipped live products using Figma Make and Builder.io, reducing design-to-launch time by 40%, improving engagement, conversions, and stakeholder collaboration.

Figma User Research Figma MCP React Native HTML5 CSS in JS Miro

Product Design Manager

HTC Global Services

Dec 2023 - Mar 2025 (1 year 3 months)

Modernized UX for Ford’s CIS, Save, and IBIS products, reducing design inconsistencies by 35% and improving user engagement through scalable FPDS design systems and usability frameworks.

Design Strategy Design Systems UX Research Usability Testing Design Thinking Agile Product Development Cross Functional Collaboration Lifecycle Management

Associate Manager - UX/UI

TEKsystems

Oct 2021 - Aug 2023 (1 year 10 months)

Led UX for IQVIA's Decentralized Clinical Trials and Clinical Data Analytics, driving a $2M revenue increase and a 24% improvement in conversion rates with AI-driven UX workflows that cut task time by 30%.

UX Strategy AI Driven UX Product Design Cross Functional Collaboration Analytics

Senior Consultant (UX Lead)

Virtusa

Dec 2020 - Oct 2021 (10 months)

Transformed Wolters Kluwer’s Entity Management UX, boosting digital adoption by 35% and delivering a dashboard that improved enterprise risk data analysis efficiency by 20%.

Dashboard Design Design Systems Data Visualization Usability Testing Stakeholder Management

Lead UX Analyst

Wall Street English

Nov 2018 - Oct 2020 (1 year 11 months)

Led design for WSE Digital Classroom and Compact products, launching two products and generating $3M incremental revenue while improving customer retention by 28%.

Product Launch Design Systems Revenue Growth Customer Retention UX Research

Senior UX Analyst

Pearson

Mar 2018 - Oct 2018 (7 months)

Revamped Pearson design system to increase component reusability by 40% and drove a 13% improvement in conversion rates for Pearson Online Academy curriculum courses.

Design Systems Conversion Rate Optimization UX Research Prototyping

UX Designer

1Octoze Technologies

Jan 2016 - Feb 2018 (2 years 1 month)

Managed EdTech products including student/parent apps, SIS, and LMS, delivering $1M incremental revenue and a 13% uplift in conversion rates through strategic UX and product management.

Mobile App Design Product Management Revenue Management User Research Prototyping Usability Testing

UX | UI Designer

Magzter

Oct 2014 - Dec 2015 (1 year 2 months)

Designed mobile and web apps across iOS, Android, and web, improving responsive interfaces and increasing conversion rates by 14%.

Responsive Design UI Design Prototyping Interaction Design User Testing Visual Design

Product Designer

Freelance

Jan 2013 - Aug 2014 (1 year 7 months)

Provided UX/UI consultancy to startups and clients across real estate, finance, healthcare, and automotive, directing UX strategies and launching products like Avigna Properties and Geodig.

Consulting UX Strategy UX UI Design Product Launch Stakeholder Management Prototyping User Research Design Thinking