frank jona
@frankjona
Product design leader specializing in UX, design systems, and AI-driven experiences.
What I'm looking for
I am a product design leader with extensive experience modernizing UX for enterprise and ed‑tech products, driving measurable revenue and engagement gains. I specialize in design strategy, scalable design systems, and AI-driven workflows that reduce user friction and speed task completion.
Across roles at HTC Global Services, TEKsystems, Virtusa, Wall Street English, Pearson and startups, I delivered multimillion-dollar incremental revenue, improved conversion and adoption rates, and increased design component reusability. I work closely with product, engineering, and stakeholders to align business goals with user needs.
I bring strengths in design thinking, agile product development, lifecycle management, qualitative and quantitative research, and cross‑functional leadership, and I prioritize building repeatable, data‑driven UX solutions that scale.
Experience
Work history, roles, and key accomplishments
Product Design Manager
HTC Global Services
Dec 2023 - Mar 2025 (1 year 3 months)
Modernized UX for Ford’s CIS, Save, and IBIS products, reducing design inconsistencies by 35% and improving user engagement through scalable FPDS design systems and usability frameworks.
Led UX for IQVIA's Decentralized Clinical Trials and Clinical Data Analytics, driving a $2M revenue increase and a 24% improvement in conversion rates with AI-driven UX workflows that cut task time by 30%.
Senior Consultant (UX Lead)
Virtusa
Dec 2020 - Oct 2021 (10 months)
Transformed Wolters Kluwer’s Entity Management UX, boosting digital adoption by 35% and delivering a dashboard that improved enterprise risk data analysis efficiency by 20%.
Lead UX Analyst
Wall Street English
Nov 2018 - Oct 2020 (1 year 11 months)
Led design for WSE Digital Classroom and Compact products, launching two products and generating $3M incremental revenue while improving customer retention by 28%.
Revamped Pearson design system to increase component reusability by 40% and drove a 13% improvement in conversion rates for Pearson Online Academy curriculum courses.
UX Designer
1Octoze Technologies
Jan 2016 - Feb 2018 (2 years 1 month)
Managed EdTech products including student/parent apps, SIS, and LMS, delivering $1M incremental revenue and a 13% uplift in conversion rates through strategic UX and product management.
UX | UI Designer
Magzter
Oct 2014 - Dec 2015 (1 year 2 months)
Designed mobile and web apps across iOS, Android, and web, improving responsive interfaces and increasing conversion rates by 14%.
Product Designer
Freelance
Jan 2013 - Aug 2014 (1 year 7 months)
Provided UX/UI consultancy to startups and clients across real estate, finance, healthcare, and automotive, directing UX strategies and launching products like Avigna Properties and Geodig.
Education
Degrees, certifications, and relevant coursework
SRM Institute of Science and Technology
Master of Business Administration, Marketing
2020 - 2022
Completed an MBA with a focus on Marketing between 2020 and 2022.
Loyola College
Bachelor of Science, Visual Communication
2009 - 2012
Completed a Bachelor of Science in Visual Communication from 2009 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
jonafrankux.infoJob categories
Skills
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