Open to opportunities

Sonika Sharma

@sonikasharma

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Design leader driving product-led UX for enterprise and AI products.

India

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What I'm looking for

I seek senior design leadership roles where I can build and mentor UX teams, shape product strategy for enterprise/AI products, and drive measurable product impact through design systems and cross-functional collaboration.

I am a design leader with 14+ years of experience building, scaling, and mentoring high-performing UX teams across B2B SaaS, enterprise platforms, and AI-driven products. I specialize in translating complex workflows—like CPQ and enterprise sales processes—into intuitive experiences, launching flagship products, and embedding robust design systems and delivery practices.

I have led end-to-end UX execution, reduced iteration cycles by ~25%, improved task completion speed by 30–40% using AI-guided interfaces, and established design QA, developer handoff, and tooling transitions. I partner closely with Product, Engineering, and Leadership to align design outcomes with business goals and continually mentor designers to raise quality and ownership.

Experience

Work history, roles, and key accomplishments

UX Lead Strategist

Expedite Commerce

Sep 2024 - Jan 2026 (1 year 4 months)

Led hands-on UX for Genesis AI, an AI-powered CPQ product, designing workflows that enabled sales teams to complete tasks 30–40% faster and reducing iteration cycles by ~25%. Hired and mentored designers while establishing QA and handoff practices to improve delivery efficiency.

UX Design CPQ Conversational AI Figma Design Systems Mentorship Workflow Design

Freelance UX Designer

Zania.A

Mar 2024 - Aug 2024 (5 months)

Designed a conversational AI experience from scratch, defining flows, prompts, and interaction patterns informed by early user research and stakeholder interviews to align UX with user mental models.

User Research Prototyping Interaction Design Usability Testing

UX Principal

Responsive

Aug 2022 - Feb 2024 (1 year 6 months)

Built and scaled the UX team, owned UX execution across web and mobile, and maintained a design system that reduced UI inconsistencies by ~30%, while conducting research and usability testing to improve adoption.

Design Systems UX Research Web And Mobile Design Usability Testing Cross Functional Collaboration Mentorship

Senior UX Lead

YUJ Designs

Aug 2021 - Aug 2022 (1 year)

Directed smartwatch UX for a Fortune 500 client and managed a squad of 6 designers delivering enterprise applications, acting as primary UX contact to balance user needs and business constraints.

Team Management Stakeholder Management Prototyping Quality Assurance

Design Cofounder

Mindbox LLP

Feb 2019 - Aug 2021 (2 years 6 months)

Oversaw design, marketing, and operations while managing a cross-functional team of 15 to deliver web applications across 10+ verticals and led recruitment and post-contract launch implementations serving over 10k users.

Product & Design Team Leadership Recruitment Cross Functional Collaboration Project Management UX Strategy Client Delivery

Product Design Manager

Paycafe

Nov 2019 - Jun 2020 (7 months)

Collaborated with engineering to design a scalable AWS-based payment SaaS, created wireframes and high-fidelity mocks to improve processing speed, and conducted final user testing for deployment.

AWS SaaS Design Wireframing High Fidelity Mockups User Testing Performance Optimization

Cofounder Product Manager

Get Managly

Feb 2017 - Dec 2018 (1 year 10 months)

Led product from prototype to MVP and v1 release for a SaaS project management product, conducting market research and customer interviews while implementing Agile processes that reduced time-to-ship by 40%.

Product Management Agile User Research Roadmapping Release Management

Cofounder

KP Designs

Mar 2014 - Dec 2016 (2 years 9 months)

Co-founded a design agency specializing in website and software design, led teams on high-budget projects, implemented operational processes, and negotiated contracts with stakeholders.

Agency Management UI UX Team Building Project Management Process Improvement

Cofounder Project Manager

Krisnela Technologies Pvt Ltd

Dec 2011 - Mar 2014 (2 years 3 months)

Led discovery, backlog prioritization, and Scrum ceremonies for web and mobile products while supervising UI development and prototyping for engineering teams.

Scrum Discovery Prototyping Roadmapping Stakeholder Management

Senior Customer Service Executive

Serc

Jul 2010 - Dec 2011 (1 year 5 months)

Handled client requests and complaints, provided compensation communications, and trained new batches on processes and workflows to improve service consistency.

Customer Service Complaint Resolution Training Client Communication Process Adherence Investigation