Tiffany Tucker

Managed seven active states with specialized projects and ten states pending launch. Utilized Agile Project Management styles with GANNT, Kan ban and policy and procedure creations. Monitored and encouraged deadline completion of 25 company stakeholders.

Owner of a freelance for profit company with a mission to instill confidence and bring forth success by offering planning services and communication assistance for businesses and individuals. Writes and reviews cost analysis portion of all business plans: Subject Matter Expertise in value engineering/analysis and return on investment. Manages all projects solicited by clients in the social service

Accepted an opportunity to expand the clientele of an Office of Developmental Programs (ODP) approved organization. Curated Support Coordination Organizations (SCO’s) and provided guidance to Support Coordinators specializing with adults with intellectual disabilities. Designed care plans based on current Individual Support Plans (ISPs), client/family input, assessment, and behavioral frequencies.

Managed 4 supervisors, 10 residential rehabilitation counselors and 15 clients suffering from acute schizophrenia in a 24/7 transitional behavioral apartment building. Responsible for final approvals for all schedules, repairs, supplies, reimbursements, and petty cash to remain in compliance with annual fiscal determinations. Prepared residences for Licensing and Inspection in order to maintain op

Assisted in the coordination of mental/behavioral health services and short term goal retention for individuals under 21 years of age with ICD-10 diagnoses under Magellan Behavioral Insurance. Supported and trained 6 staff members and 30 clients. Managed crisis intervention by collaboration with Montgomery County Police Department and Office of Developmental Disabilities.

Operated as the primary contact for 32 staff members, 18 residents, associated agencies, medical personnel, therapists, parents, and additional coordination resources. Supervised three residential buildings which housed individuals from 13-60 years of age who suffer from a spectrum of physical, intellectual and behavioral disabilities. Developed, trained, implemented and revised 20+ page individua

Prepared affidavits or other documents and maintained documents in a paper and electronic filing system. Filed pleadings with court clerk and investigated facts and law of cases. Processed payroll for fellow employees using ADP and provided employee benefit information.

Calculated percentage differentials for fund exchanges (up to 5 million) and account reallocations. Established appropriate service expectations by sharing relevant processes and time frames related to specific inquiries and requests. Initiated and completed account transactions as requested made by participants including loans, hardships and distributions.

Obtained Project Management Professional certification. Studied Agile, Hybrid, and Waterfall project management techniques.