Nikita Brown

Currently serving as Consulting Lead, facilitating client-facing and internal discovery sessions to solidify program/project plans. I also maintain updates to Standard Operating Procedures and mentor junior Delivery Managers and Directors.

As Program Director, I provided advisory services during client contract negotiations as a software development and implementation subject matter expert. I developed and implemented software development programs for large pharmaceutical and healthcare organizations, ensuring programs met or exceeded organizational needs.

Served as Principal Consultant for multiple health systems, managing client compliant consultant onboardings for over 600 resources. I hosted daily executive leadership meetings to review and prioritize system issues, and provided daily end-user analytics to leadership.

As IT Project Director, I created pre- and post-live training project plans for each user type. I managed command center activities at satellite sites during go-live and collaborated with client Subject Matter Experts to ensure workflows and processes were accurately captured in training materials.

As Epic ASAP Analyst, I selected candidates to participate in the credentialing process and sat on a panel to determine if candidates successfully passed credentialing. I completed typical build updates including Workflow Engine Rule, Procedure and Component creation, and MPI mapping.

As a Software Development Project Manager, I created project plans by gathering, analyzing, and interpreting project and client information. I worked with new acquisitions to transition users through training programs and existing processes, and developed custom ad-hoc reporting using Crystal Reports and SQL queries.