Sandra Nkeng

Delivered detailed monthly status reports to the Centers for Medicare & Medicaid Services (CMS), highlighting achievements, risks, challenges, and upcoming tasks across nine key project domains. Coordinated and facilitated weekly client meetings, preparing agendas, documenting meeting minutes, and following up on action items to ensure alignment with program objectives.

Led the DUA and Monitoring sections of the QECP, providing program management support to pipelines and qualified entities at all stages of the certification process. Developed clear, concise communications to enhance program transparency and foster effective information dissemination among stakeholders.

Assisted in the administration of the Care Redesign Program, focusing on monitoring state-regulated care coordination initiatives, hospital budget reviews, and risk assessment to improve patient care quality and hospital efficiency. Reviewed hospital reporting systems daily, organizing findings into actionable reports for leadership to drive data-informed decision-making.

Managed the security and confidentiality of patient registries and records as patients transitioned through various levels of care within the hospital. Worked closely with care providers to ensure the accurate maintenance of patient charts and registries, implementing continuous process improvements to enhance care delivery.

Completed a Master of Business Administration program, focusing on advanced business strategies and management principles. Gained expertise in optimizing processes and driving cross-functional collaboration.

Earned a Bachelor of Science in Health Care Administration, developing a strong foundation in healthcare management and operational efficiency. Focused on improving patient care quality and hospital efficiency.