Tiffannie Garland Fritsch
@tiffanniegarlandfrit
Customer service specialist with 15+ years of hands-on experience and medical coding skills.
United StatesWhat I'm looking for
I’m a resourceful customer service specialist with 15+ years of experience across diverse roles, including waitressing, home care, and process serving. I’m known for managing multiple tasks efficiently while delivering exceptional service, even in fast-paced environments.
My background also includes strong medical-focused capabilities. I bring medical terminology and computer application skills, along with certifications in medical office coding and billing and customer service.
I aim to keep clients comfortable and supported through clear communication, careful attention to details, and consistent operational follow-through. I’m also trained in graphic design, adding a creative edge to how I present information and support customer needs.
Experience
Work history, roles, and key accomplishments
Waitress Bartender
Landa Station Bar & Grill
Jan 2021 - May 2023 (2 years 4 months)
Served drinks and took orders, including phone orders, while assisting with cooking and maintaining cleanliness. Managed customer service tasks in a fast-paced bar and grill environment.
Home Care Provider
Caring Senior Service
Aug 2013 - Oct 2017 (4 years 2 months)
Provided in-home care for a senior, including paying bills, running errands, and completing household tasks. Supported hygiene care, medication assistance, and daily needs such as cooking and meals.
Process Server
CDM Civil Process
May 2006 - Aug 2013 (7 years 3 months)
Handled civil process service by delivering in-person court papers. Performed data entry and computer research as part of case tasks.
Education
Degrees, certifications, and relevant coursework
Goodwill Excel
High School Diploma, General Education
2019 - 2020
Earned a high school diploma through Goodwill Excel from February 2019 to December 2020.
Texas Careers Institute
Medical Office Specialist (Trade School), Medical Office Specialist
2006 - 2007
Completed medical office specialist training through Texas Careers Institute from March 2006 to March 2007.
ETA International
Graphic Design (Vocational Certification), Graphic Design
2024 -
Completed a graphic design vocational certification at ETA International from January to April 2024.
Wyndham
GED, General Education
2017 - 2018
Completed a GED program at Wyndham from December 2017 to April 2018.
ETA International
Customer Service Specialist (State Certification), Customer Service
2024 -
Completed a state-certified customer service specialist program at ETA International from January to April 2024.
Texas Careers
Medical Office Specialist Coding and Billing (College), Medical Office Coding and Billing
2006 - 2007
Studied medical office specialist coding and billing through Texas Careers from March 2006 to March 2007.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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