Brittany Saldana

I’m a dedicated customer service professional with over a decade of experience in fast-paced environments, where I consistently deliver exceptional service. I’m known for staying calm under pressure, managing competing priorities, and resolving issues with tact and professionalism.

As a Waitress at On the Border Mexican Grill and Cantina (April 2024–April 2025), I focused on creating a welcoming dining experience through strong menu knowledge and attentive support. I managed multiple tables efficiently while ensuring accuracy with orders and special requests, and I promptly resolved guest issues to maintain satisfaction and loyalty.

Between February 2021 and presently, I managed household operations as a Stay-at-Home Mom, building my strengths in budgeting, meal planning, and scheduling. I also organized events and activities to support my children’s social and cognitive growth—balancing multiple responsibilities through problem-solving and clear communication.

Earlier, at Red Robin (September 2013–February 2021), I worked in a combined role as Waitress/Bartender/Catering/Mid Manager, delivering friendly service that built a loyal customer base. I mixed and served a diverse range of beverages, operated POS systems for order-taking and payment processing, and supported catering tasks while maintaining high-quality food and service standards.