Tierra Binford

Documented business requirements for data-driven projects, ensuring alignment with organizational objectives. Supported commercial lines and renters’ insurance product markets for data requests.

Collaborated with stakeholders to document and define business requirements for system improvements. Assisted in full software development lifecycle (SDLC) including requirements gathering, testing, and implementation.

Managed reconciliation and bill-back of expenses to ensure accurate financial reporting. Processed invoice requests within service level agreements (SLAs) and resolved billing discrepancies.

Managed B2C and B2B orders to ensure on-time delivery and efficient shipping operations. Coordinated with management teams to communicate and implement promotional programs.

Administered payroll deductions, ensuring compliance with company policies and regulations. Investigated and resolved garnishment issues, collaborating with legal teams when necessary.

Created and tracked project work plans, adhering to schedule for key milestones. Gathered relevant data and information from stakeholders to support project completion.

Processed advertising claims for national accounts, ensuring accurate financial records. Generated financial reports, using Oracle and Excel to track program performance.

Supervised dock operations, ensuring timely scanning and processing of all packages. Trained new hires and maintained operational efficiency, adhering to organizational standards.

Assisted with month-end close process, including data entry and financial reporting. Researched and implemented new inventory management software to streamline operations.

Currently pursuing a Master of Science in Data Analytics. Developing advanced skills in data analysis, modeling, and interpretation.

Completed a Bachelor of Science in Business Administration with a focus on Accounting. Gained foundational knowledge in business principles and financial practices.