Looking for a job

Thảo Nguyên Diệp

@thonguyndip

Medical interpreter at LanguageLine Solutions translating conversations accurately and supporting communication across languages.

Canada

Message

At LanguageLine Solutions, I translate questions and requests clearly, conveying speakers’ phrasing and intent, including when idioms and slang don’t translate directly. I also assist with written and oral communication and submit translations for review as needed.

At ACAS Toronto - Asian Community AIDS/HIV Services, I provided emotional support, program assistance, and education to HIV/AIDS-affected members and Asian LGBTQ+ Youth. I also wrote and edited copy and used Constant Contact to develop monthly email campaigns about programs, events, and services.

At Nharo Africa, I built and managed https://nharo.com/ using WordPress and Bluehost. I also used Constant Contact for email campaigns and assisted with SEO audits and strategies for the website.

Experience

Work history, roles, and key accomplishments

Current

Medical Interpreter/Translator

Current

LanguageLine Solutions

Feb 2022 - Present (4 years 8 months)

Provided accurate interpretation and translation services, conveying the intent of original speakers and assisting with written and oral communication. Submitted translations for management review as needed.

Interpretation Translation Cross Cultural Communication Written Communication Oral Communication

Administrative Assistant

ACAS Toronto - Asian Community AIDS/HIV Services

Nov 2016 - May 2022 (5 years 6 months)

Provided emotional support, program assistance, and education to HIV/AIDS-affected members and Asian LGBTQ+ Youth. Managed communications, developed monthly email marketing campaigns, and organized files.

Constant Contact Email Marketing Communication Skills File Management Copywriting Customer Support

Dietary Aide

Princess Garden Retirement Residence

Oct 2020 - Oct 2021 (1 year)

Reviewed senior dietary requirements, prepared and served meals, and observed residents' eating habits. Reported swallowing or chewing issues to nursing staff and ensured meal trays complied with diet restrictions.

Dietary Aide Meal Preparation Food Safety Sanitation Resident Care

Cook/Server

Siam Restaurant Thai

Aug 2017 - Sep 2019 (2 years 1 month)

Assisted multiple customers with dietary needs and dining requests. Handled expediting, cleaning, and cooking during off-peak hours, and managed closing duties including cleaning, restocking, and profit management.

Customer Service Cooking Food Preparation Restaurant Operations Cleaning Inventory Management

Marketing Assistant

Nharo Africa

Jan 2019 - Aug 2019 (7 months)

Built and managed the company website using WordPress and Bluehost, re-classified products, and assisted customers. Developed email marketing campaigns and performed SEO audits for e-commerce accounts.