Irina Kalina

Communicates with residents, records case information accurately, and completes required documentation within timelines during independent fieldwork. Handles confidential information responsibly while approaching different households and situations.

Provides front desk service to guests via phone, email, and in person, including check-ins, check-outs, payments, and inquiries. Supports breakfast service and coordinates with housekeeping and maintenance for guest needs.

Created social media content, promotional visuals, and short public-facing copy for freelance clients and projects. Managed content planning, post preparation, platform updates, and client communication including revisions and delivery deadlines.

Maintained cleanliness and organization in short-term rental properties by completing tasks using detailed checklists. Restocked supplies and prepared spaces for incoming guests while working independently within required timeframes.

Created digital and promotional materials for social media, websites, and public communication, aligned to client needs and brand style. Managed design requests, revisions, and deadlines in a fast-paced marketing environment.

Reviewed student project work using established criteria and provided clear, constructive feedback. Communicated with learners in a supportive online environment and explained improvements when evaluating work.

Created and maintained digital, print, social media, and internal communication materials. Provided administrative support including document preparation, data organization, and reporting while maintaining accurate digital records.

Designed landing pages to advertise and promote new educational programs. Created website layouts and updated landing pages in WordPress, and produced social media graphics and promotional visuals.

Assisted with organizing and distributing food items to community members in need. Supported a respectful, welcoming, and service-focused environment.

Supported visitor engagement during a cultural community event. Helped create a welcoming environment for community members and visitors.

Supported community workshops and events and assisted organizers with technical and educational support. Reviewed participant portfolios and helped provide guidance during the program.

Completed a Master’s degree in Cultural Studies at the Higher School of Economics in Russia in July 2017.

Completed a Bachelor’s degree in Graphic Design at Udmurt State University in Russia in July 2015.