Thi Hong Ngoc Nguyen

I am a customer support specialist with a strong background in translation and interpretation, particularly in Korean and English. I graduated from the National University of Vietnam with a major in Korean language and International Studies. My academic journey has equipped me with the necessary skills to excel in customer support roles, where effective communication is key.

Throughout my career, I have gained valuable experience working with companies like Daeduck Vietnam and Newflex Vietnam, where I handled customer inquiries, provided translations for game-related content, and managed documentation. My proficiency in tools like Zendesk and Jira has enabled me to efficiently resolve issues and enhance customer satisfaction.

I am passionate about delivering exceptional service and continuously improving my skills. I am eager to contribute to a dynamic team where I can leverage my language abilities and customer support experience to make a positive impact.