Minh Hiền UserMU
Open to opportunities

Minh Hiền User

@minhhinuser

Customer-centric professional passionate about optimizing service processes.

Vietnam

What I'm looking for

I am looking for a role that values customer relationships and offers growth opportunities.

I am a highly motivated and results-oriented professional with a strong passion for customer-centric roles. My experience spans across various customer service positions, where I have successfully optimized processes to enhance customer satisfaction and drive sales. I believe in the importance of effective communication and relationship management, which has allowed me to foster long-term loyalty among clients.

Throughout my career, I have demonstrated my ability to handle customer inquiries and complaints promptly, achieving a 90% customer satisfaction rating during my time as a self-employed consultant. Additionally, my role as an English tutor has equipped me with the skills to communicate effectively across different levels, further enhancing my ability to connect with diverse customer bases. I am eager to leverage my skills to contribute to an organization’s growth and success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Hanoi University of Industry logoHI

Hanoi University of Industry

Bachelor of Business Administration, Business Management

2021 - 2025

Grade: 3.41

Studied Business Management with a focus on Marketing Principles, Financial Management, Operations Research, Business Law, and Strategic Planning. Achieved a GPA of 3.41.

Tech stack

Software and tools used professionally

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