Theresa Micheler
@theresamicheler
Multilingual marketing professional specializing in Meta & Google Ads with hospitality operations experience.
PortugalWhat I'm looking for
I am a multilingual marketing professional with hands-on experience in Meta and Google Ads, providing account consultation and personalized optimizations across diverse markets. At Teleperformance in Lisbon I supported over 100 accounts per quarter, consistently achieving KPIs and improving revenue through targeted strategies.
My background includes hospitality operations roles—Front Office, Chef de Rang, Maitre—where I led teams, managed guest relations, reservations, and training, bringing strong customer-service instincts to marketing campaigns. I combine analytical strengths (ROAS, CPM, CTR, CPC) with practical event and front-line experience.
I hold a Bachelor of Arts in Tourism Business Studies and completed an Erasmus semester at CETT (University of Barcelona); I seek roles where I can apply multilingual communication, campaign optimization expertise, and operational leadership to drive measurable growth.
Experience
Work history, roles, and key accomplishments
Meta & Google Ads Expert
Teleperformance
Oct 2023 - Oct 2025 (2 years)
Provided consultation for over 100 German-native accounts per quarter across Meta and Google Ads, achieving KPIs and increasing English revenue through personalized optimizations and Italian strategies.
Chef de Rang
Hotel Fines
Dec 2019 - Sep 2023 (3 years 9 months)
Provided customer service, managed bar and restaurant operations, trained new employees, and handled guest check-in/check-out processes to maintain service standards.
Front Office Associate
Ski and Snowboard School, MCI
Dec 2022 - Mar 2023 (3 months)
Provided customer service, scheduling and organizing lessons, conducted sales talks, and managed complaints for school clients.
Marketing and Communication Intern
Markas
Sep 2021 - Dec 2021 (3 months)
Conducted research, supported front office and event planning, designed presentations, and contributed to marketing strategy and competition analysis.
Maitre
Clarence
Nov 2018 - Jan 2019 (2 months)
Oversaw bistro operations, coordinated reservations, and delivered high-quality customer service to ensure smooth daily service.
Education
Degrees, certifications, and relevant coursework
CETT, University of Barcelona
Tourism/Hospitality
2022 - 2022
Activities and societies: Coursework and exchange activities in tourism and hospitality
Erasmus semester focused on tourism and hospitality studies as part of the Bachelor program.
MIManagement Center Innsbruck
Bachelor of Arts, Tourism Business Studies
2019 - 2022
Activities and societies: Front office work, hospitality operations, training new employees, guest check-in/out
Completed a Bachelor of Arts in Tourism Business Studies with practical front office and hospitality experience.
Markas, Bolzano (professional internship/training)
Marketing and Communication
2021 - 2021
Activities and societies: Research, event planning, presentation design, competition analysis
Marketing and Communication internship involving research, event planning and marketing activities.
Specialized High School for Economics, Graphics and Communication, Brixen
Matura (Secondary School Diploma), Economics, Graphics and Communication
2013 - 2018
Completed Matura with specialization in Economics, Graphics and Communication.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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