Open to opportunities

Filipa Santos

@filipasantos1

Marketing Specialist with experience in paid ads, digital marketing, and customer support—turning insights into organized growth.

Portugal

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What I'm looking for

I’m looking for a fast-paced marketing role where I can run and monitor paid campaigns (Google Ads/Meta), produce clear reporting, and collaborate with teams to solve problems and execute content with consistency and care.

I’m an advertising professional with experience in customer support, operations, and communication, and I genuinely believe attention to detail makes the difference. I thrive in fast-paced environments where problem-solving and clear execution keep everything running smoothly.

In my Marketing Freelance work (2023 - 2026), I support paid advertising campaigns using Google Ads and Meta, handling campaign monitoring, reporting, and optimization. I also help with content and campaign execution, applying analytical thinking, time management, and remote work optimization to improve outcomes.

Previously, at Lisbon Airport (2016 - 2023), I managed daily customer support in a high-pressure international environment and contributed to agents’ vision and training for customer service.

Earlier, at Sonae (2012 - 2015), I worked in Food Safety Team roles, supporting Food Safety and Apprentice Management and Food Safety Systems Control—strengthening my operational mindset and reliability.

Experience

Work history, roles, and key accomplishments

Marketing Specialist (Freelance)

Freelance

Jan 2023 - Jan 2026 (3 years)

Managed paid advertising campaigns on Google Ads and Meta, including campaign monitoring, reporting, and optimization. Supported content and campaign execution while improving remote-work efficiency through strong time management.