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Theophilus Owusu Manu

@theophilusowusumanu

Dedicated data analyst and cyber security expert with strong problem-solving skills.

Ghana
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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills and technical knowledge while contributing to a dynamic team focused on innovation and customer satisfaction.

I am a dedicated data analyst and cyber security expert currently pursuing a BSc in Computer Engineering at the University of Ghana. My journey has been marked by a commitment to finding efficient ways to achieve tasks, and I pride myself on being trustworthy and reliable. My experience as a sales engineer and secretary at Unique Mothercare has honed my customer service skills, ensuring satisfaction and meticulous record-keeping.

In addition to my academic pursuits, I have gained practical experience through internships, including a role as a System Administrator Intern at Reime Ghana Limited. Here, I was responsible for maintaining networking equipment and managing server operations. My certifications in Ethical Hacking and Data Analytics further bolster my technical expertise, allowing me to approach challenges with a critical and logical mindset.

Experience

Work history, roles, and key accomplishments

FT

Customer Relationship Officer

FamilyCare Funeral Trust

Jan 2025 - Jun 2025 (5 months)

Successfully onboarded 72 new clients within six months, demonstrating strong sales and relationship-building skills. Provided meticulous and honest assistance to customers, fostering long-term relationships and gaining trust.

UM

Sales Engineer and Secretary

Unique Mothercare

Dec 2020 - Jan 2025 (4 years 1 month)

Ensured customer satisfaction by meticulously recording all details and managing inventory efficiently. Maintained accurate logs and oversaw stock levels to support smooth operations.

RL

System Administrator Intern

Reime Ghana Limited

Feb 2024 - May 2024 (3 months)

Performed system administration tasks, including server maintenance and minor repairs of company gadgets. Responsible for assigning equipment to employees and stakeholders, ensuring operational efficiency.

Education

Degrees, certifications, and relevant coursework

UG

University of Ghana

BSc. Computer Engineering, Computer Engineering

2021 -

Currently pursuing a Bachelor of Science in Computer Engineering, focusing on core computer science principles. Coursework includes Certified Ethical Hacking, System Administration, and Logic and Critical Reasoning.

PL

Presbyterian Boys' Secondary, Legon

General Science, General Science

2018 - 2021

Completed studies in General Science, building a foundational understanding of scientific principles. Coursework included Software Engineering, Marketing, Sales, AI Logic, Database Management, Cyber Security, and Data Analytics.

Tech stack

Software and tools used professionally

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Theophilus Owusu Manu - Customer Relationship Officer - FamilyCare Funeral Trust | Himalayas