Open to opportunities

David Bekoe

@davidbekoe

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Data analyst and customer-focused ML practitioner using Python, SQL, and Power BI to drive insight-driven revenue.

Ghana

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What I'm looking for

I’m looking for a role where I can apply Python, SQL, Power BI, and machine learning to build dashboards, run predictive analytics, and improve customer engagement—turning data into revenue-focused, decision-ready insights.

I’m a data and analytics professional combining customer-facing experience with data management and business intelligence. I’ve used Python, SQL, and Power BI to turn raw information into dashboards and decision-ready insights.

In my recent Product Data Specialist role, I managed and optimized 2,000+ structured product listings and applied data integrity frameworks that reduced manual errors by 50%. I also performed ETL using Excel/CSV templates and built visual reporting to support management decisions on product performance.

I’ve delivered analytics that directly impacts growth and retention—building sales dashboards to track pipeline and engagement, analyzing customer trends, and supporting segmentation decisions. Earlier, as a Financial Sales Consultant, I maintained a client retention rate of over 90% through timely policy reviews and strong relationship management while using CRM tools for pipeline tracking and performance reporting.

Right now, I’m pursuing an MSc in Business Analytics, applying advanced statistical models and predictive analytics. I bring additional rigor from designing M&E frameworks and performance databases at the Ghana Free Zones Authority, plus certifications like Six Sigma Green Belt and specialized finance and Excel training, with a goal of leveraging machine learning and quantitative analysis to drive customer-focused innovation.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Advisor

Current

Concentrix Ghana

Oct 2025 - Present (9 months)

Deliver customer service aligned to contractual KPI targets by clarifying requirements, using decision-support resources, and resolving customer inquiries. Maintain accurate work documentation and track information in a call tracking database.

Customer Service KPI Tracking Decision Support Tools Customer Support

Product Data Specialist

Stock4Less, USA

Jan 2024 - Oct 2025 (1 year 9 months)

Managed and optimized 2,000+ structured product listings using data integrity frameworks to reduce manual errors. Performed ETL using Excel/CSV templates and produced reporting and visual summaries to support product performance decisions.

Product Data Management Data Integrity ETL Excel CSV Reporting Data Visualization

Sales Lead (Part-Time)

Creion Hub

Jul 2024 - Mar 2025 (8 months)

Built sales dashboards to track pipeline growth, customer engagement, and targeting. Performed quantitative analysis of customer trends to identify opportunities and provided reporting to evaluate business impact.

Pipeline Reporting Customer Engagement Targeting Quantitative Analysis Conversion Rate Optimization Customer Segmentation Sales Reporting

Financial Sales Consultant

Prudential Life Insurance

Sep 2023 - Oct 2024 (1 year 1 month)

Conducted financial needs assessments to recommend tailored life insurance and savings solutions. Maintained client retention through timely policy reviews and used CRM tools for pipeline tracking and performance reporting.

Needs Assessment Life Insurance Sales Savings Policy Reviews CRM Pipeline Reporting performance reporting

Monitoring and Evaluation Officer

Ghana Free Zones Authority

Sep 2019 - Sep 2020 (1 year)

Designed M&E frameworks and built a performance database to analyze trends across Free Zone companies. Conducted trend and variance reviews for budget planning and compliance and prepared quarterly and annual reports for decision-making.

Monitoring and Evaluation Trend Analysis Budget Planning Compliance Reporting