Open to opportunities

Theophilus Owusu-Manu

@theophilushudds

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Data analyst and systems-minded sales professional delivering accurate insights and dependable customer solutions.

Ghana

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What I'm looking for

I seek roles combining data analysis and systems administration within collaborative teams, where I can apply technical skills, improve processes, and support customer success.

I am a data analyst and computer engineering student with hands-on experience in data entry, system administration, customer relations, and sales. I have contributed as a data analyst and system administrator, supported inventory and records management, and onboarded customers while ensuring accuracy, confidentiality, and strong client satisfaction.

I combine technical skills—Excel, Power BI, basic server and network maintenance, and ethical hacking training—with clear communication and methodical problem-solving. I have driven measurable results in customer onboarding and retention, worked as an intern in system administration, and led operations at a small business, demonstrating reliability, attention to detail, and a growth mindset.

Experience

Work history, roles, and key accomplishments

Customer Relationship Officer

FamilyCare Funeral Trust

Jan 2025 - Jun 2025 (5 months)

Onboarded and managed customer relationships for a funeral insurance company, acquiring 72 customers in six months and improving long-term retention through trust-building service.

Customer Onboarding Relationship Management Sales Communication CRM Customer Retention Insurance Sales

Secretary and Cashier

Unique Mothercare

Dec 2020 - Jan 2025 (4 years 1 month)

Managed front-desk operations, cashier duties, detailed record-keeping and inventory management while supporting administrative tasks for the CEO.

Cashiering Record keeping Inventory Management Customer Service Administrative Support Microsoft Office

Data Analyst

Unique Mothercare

Dec 2020 - Jan 2025 (4 years 1 month)

Performed data analysis and visualization for Unique Mothercare, maintaining detailed records and inventory logs and supporting customer satisfaction initiatives; contributed analysis for a Korle-Bu Teaching Hospital project.

Data Analysis Power BI Microsoft Excel Data Visualization Data Entry Database Management Reporting

IT Intern

Reime Ghana Limited

Feb 2024 - May 2024 (3 months)

Served as IT intern focused on system administration tasks including server maintenance, minor repairs and assignment of company devices to employees.

System Administration Technical Support

Education

Degrees, certifications, and relevant coursework

University of Ghana

Bachelor of Science, Computer Engineering

2021 - 2025

Pursuing a Bachelor of Science in Computer Engineering with coursework and projects focused on data analysis, systems administration, and cybersecurity.