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Doris Naana Boateng

@dorisnaanaboateng

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Motivated data analyst with expertise in data manipulation and visualization.

Ghana

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovative data solutions.

I am a motivated and results-focused data analyst with hands-on experience in Excel, Power BI, SQL, and Python. My passion lies in using data to optimize business processes and deliver meaningful solutions tailored to organizational needs. I have a proven track record of performing data manipulation, analysis, and visualization to identify trends that inform strategic decision-making.

Throughout my career, I have worked with various organizations, including the Ghana Statistical Service, where I analyzed trends in field officer interactions to suggest improvements in service delivery processes. My projects, such as the XYZ Retail Company Sales analysis and the Power BI Project, have equipped me with the skills to clean, transform, and structure datasets, creating visual reports and dashboards that provide actionable insights.

Experience

Work history, roles, and key accomplishments

District Information Technology Support Officer

Ghana Statistical Service

Jan 2021 - Present (4 years 7 months)

Performed system maintenance tasks such as patching, upgrading, and reconfiguring applications and hardware components. Analyzed trends in field officers' interactions to suggest improvements in service delivery processes.

Excel Power BI SQL Python NumPy scikit learn Matplotlib Pandas SeaBorn

System Engineer Assistant

Controller & Accountant-General's Department

Feb 2017 - Present (8 years 6 months)

Performed installation and upgrade of operating systems and software on computers. Collaborated with other departments to ensure smooth operation of the entire IT environment.

Operating System Installation IT Support System Configuration

Secretary

Stone plus Company Limited

Oct 2015 - Present (9 years 10 months)

Answered incoming calls promptly and professionally, routing messages as needed. Performed data entry tasks accurately with a high level of speed and accuracy.

Data Entry Calendar Management Customer Service Communication

Receptionist

Love Health Company Limited

Jan 2014 - Present (11 years 7 months)

Greeted visitors warmly and ensured they had a positive experience. Handled cash and credit card payments with accuracy.

Customer Service Record keeping Office Administration

Education

Degrees, certifications, and relevant coursework

Blossom Academy

Data Analytics Fellowship, Data Analytics

2025 - 2025

Completed a comprehensive data analytics fellowship focusing on Excel, Power BI, SQL, and Python. Gained hands-on experience in data manipulation, analysis, and visualization to inform strategic decision-making.

Ghana Enterprises Agency

Certificate, Entrepreneurship

2024 - 2024

Obtained a Certificate in Entrepreneurship from the Ghana Enterprises Agency. This program likely focused on foundational business principles and entrepreneurial skills.

IPMC University College

Professional Diploma, System Engineering

2015 - 2016

Earned a Professional Diploma in System Engineering. This program provided in-depth knowledge and practical skills in system design, implementation, and maintenance.