SSSheriff Sammo
@sheriffsammo
Experienced data analyst with a passion for leveraging data to drive business success.
GhanaWhat I'm looking for
I am a data analyst with over a decade of experience in IT support, system and network administration. I hold a Master's degree in Management Information Systems from Coventry University. My academic background in computer science and management information systems has equipped me with a strong foundation in data analysis and interpretation.
Throughout my career, I have developed expertise in analyzing large and complex datasets from various sources using SQL, PowerBi, and Advanced Excel. I have a proven track record of effectively communicating complex data findings and insights to both technical and non-technical audiences. I am skilled in developing and maintaining dashboards and reports to visualize and monitor key performance indicators and business metrics.
I am seeking to leverage my expertise and passion for data to contribute to the success of a dynamic and innovative company. I thrive in collaborative environments and enjoy working with cross-functional teams to understand business requirements and provide data-driven solutions and recommendations.
Experience
Snr. IT Supervisor
Ghana Ports and Harbours Authority
Developed and maintained dashboards and reports using PowerBI to visualize and monitor key performance indicators and business metrics. Ensured all installations, maintenance, and upgrades are carried out on schedule and to department's specifications. Monitored, tracked and prioritized new work requests at Help Desk within set response times. Stayed up-to-date with field advancements and ensured
Business Analyst
Enterprise Group PLC
Analysed large and complex datasets from various sources, such as sales, customer service, and operations, using SQL, PowerBi, and Advanced Excel. Developed intelligence-sharing visualization dashboards, providing company-wide access to collected data. Directed implementation of new business intelligence tools and selecting appropriate solutions. Collaborated with cross-functional teams and stakeh
Snr. IT Support Engineer
Enterprise Group PLC
Monitoring and maintaining computer systems and networks across over 30 locations in Ghana. Backed up company data on a regular basis, successfully recovering critical information after attacks. Monitoring of Business Applications for uptime with reporting logs. Administration of AVAYA communications system.
IT Support Specialist
Enterprise Trustees
Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers. Data management and ad-hoc report generation. Provided documentation on start-up, shut down, and first-level troubleshooting and resolution of technical processes. Ensuring above 95% complete and up-to-date backup of all systems. In-depth in remote assistance using VNC, Anydesk, and T
IT Technician
Enterprise Trustees
Managed a team of 60 employees across 4 locations in Ghana, including establishing and enforcing IT policies. Trained and assisted users on how to use IT systems and applications effectively and efficiently. Performed computer repairs and maintenance to facilitate business processes. Configured hardware, devices, and software to set up workstations for employees. Aligned departments files and incr
Desktop Support Intern
Ghana Shippers’ Authority
No description provided
IT Help Desk Officer
Enterprise Trustees
Managed security operations for more than 20 computers in the network, related systems, and maintenance protocols. Setting up and installing media equipment and audio-visual support tools, including speakers, projectors, cameras, and telephony devices. Monitored stability of network and wireless services to deliver comprehensive stability. Assisted in implementing and maintained Local Area Network
Tech stack
Learn about the tools and technologies that Sheriff likes to use.
Availability
Location
GhanaAuthorized to work in
Salary expectations
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