Thembinkosi Munyamana
@thembinkosimunyamana
Dedicated customer service champion with strong organizational skills.
What I'm looking for
My name is Thembinkosi Munyamana, and I am a hardworking individual with a Bachelor of Commerce Honours Degree in Business Management. Currently, I serve as a Customer Service Champion at Inclusive Financial Services, where I excel in delivering exceptional customer service, ensuring client satisfaction, and effectively cross-selling products. My role has allowed me to develop strong financial accuracy and compliance skills, as I manage cash payments and maintain a secure filing system for client documents.
Previously, I interned at BancABC Zimbabwe, where I gained valuable experience in retail banking operations. I assisted in customer account management and collaborated with team members to achieve branch sales targets. My proactive approach and ability to work well under pressure have been key to my success in both roles. I am committed to continuous learning and adapting to changing environments, making me a valuable team player.
Experience
Work history, roles, and key accomplishments
Customer Service Champion
Inclusive Financial Services
Jul 2022 - Present (3 years 2 months)
Responsible for delivering exceptional customer service, cross-selling products, processing cash payments, and maintaining an organized filing system. Ensured client satisfaction and compliance with financial procedures.
Intern - Retail Department
BancABC Zimbabwe
Feb 2020 - Dec 2020 (10 months)
Assisted in providing customer service, opening and closing accounts, promoting banking products, and resolving customer inquiries. Gained insights into banking operations through shadowing experienced employees.
Education
Degrees, certifications, and relevant coursework
Midlands State University
Bachelor of Commerce Honours Degree, Business Management
2018 - 2022
Grade: 2.1
Completed a Bachelor of Commerce Honours Degree in Business Management, focusing on various aspects of business operations and management principles.
Muzokomba High School
GCE Advanced Level
Completed GCE Advanced Level (ZIMSEC) with 3 Advanced Level Passes.
Mbizo High School
GCE Ordinary Level
Completed GCE Ordinary Level (ZIMSEC) with 8 Ordinary Level Passes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Thembinkosi ?
You can contact Thembinkosi and 90k+ other talented remote workers on Himalayas.
Message ThembinkosiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
