Mpho Ngwenya
@mphongwenya
Motivated customer service representative building experience in communication and administrative support.
ZimbabweWhat I'm looking for
I’m a motivated Communication Studies student looking to build real-world experience in customer service and administrative support. I’m confident in handling customer enquiries professionally, communicating clearly, and working effectively in both remote and office environments.
I bring strong interpersonal skills, problem-solving ability, and the professionalism to remain calm under pressure. With experience developing transferable customer support skills, I support accurate data capturing, use Microsoft Office, and apply attention to detail to deliver excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Rep
UNISA
Entry-level customer service representative candidate with strong communication and customer support skills developed through Communication Studies at UNISA. Demonstrates professional telephone and email handling, calm problem-solving under pressure, and accurate data capturing with attention to detail.
Education
Degrees, certifications, and relevant coursework
University of South Africa (UNISA)
Bachelor of Arts, Communication Studies
Bachelor of Arts in Communication Studies at UNISA (currently in progress).
National Senior Certificate (Matric)
National Senior Certificate, Matric
Completed the National Senior Certificate (Matric).
Availability
Location
ZimbabweAuthorized to work in
Job categories
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