Thembi Ndiweni

Manage stakeholder relationships and CRM activities across African markets, deliver product demonstrations and workshops, and develop strategic reseller partnerships. Negotiate high-value commercial agreements and spearhead business development initiatives.

Coordinated education and community development initiatives, built relationships with schools and partners, and managed participant recruitment and engagement across seven schools.

Managed client relationships and stakeholder communication across international go-to-market programmes, coordinated CRM systems, and supported portfolio organisations through business modelling and due diligence.

Coordinated digital learning and employability programmes, facilitated workshops, and supported participant recruitment and engagement for 100+ participants across Africa.

Delivered discovery calls and product demonstrations, managed CRM pipelines, and executed targeted outreach campaigns. Co-developed a reseller acquisition programme, onboarding 10+ international partners.

Conducted ESG research and produced briefing papers and strategic reports, and collaborated with 10+ organisations to strengthen coordination and knowledge management.

Coordinated engagement initiatives with healthcare professionals across Africa, organised webinars and stakeholder meetings, and managed participant communication and feedback.

Managed an online learning community, coordinated participant onboarding and virtual events, and developed social media campaigns and digital content to increase engagement.

Delivered front-line customer service, managed Salesforce CRM records, and implemented data-driven communication strategies that increased customer retention by 25% and revenue by 22%. Led website redesign and integrated an AI-powered chatbot.

Activities and societies: Developed practical skills in responsible innovation, impact measurement, and stakeholder engagement.

Completed intensive training in Environmental, Social and Governance (ESG), sustainability, systems thinking, and technology for social impact.

Activities and societies: Strengthened knowledge of sustainable development, policy advocacy, and stakeholder engagement.

Completed training in climate justice, just transition, international climate policy, and youth participation in global climate governance.

Activities and societies: Collaborated with 57 fellows from over 10 countries, creating a 21-day Climate Action Challenge that achieved a 95% completion rate and generated 1,197 documented climate actions.

Successfully completed a global climate leadership fellowship focused on climate advocacy, systems thinking, and sustainable development.

Completed practical training in Artificial Intelligence (AI), Large Language Models (LLMs), prompt engineering, workflow automation, and responsible AI applications for the workplace.

Completed professional training in public speaking, persuasive communication, presentation delivery, and audience engagement.

Completed global training in SEO, content marketing, social media strategy, and digital communications under industry professionals from Adobe, Semrush, and RISER.

Completed training in financial literacy, investment fundamentals, personal finance, and financial modelling.

Grade: Cum Laude

Activities and societies: Elected Student Committee Representative, founded a fintech social impact startup, mentored 12 first-year students, ranked 1st in Management & Operations (Class of 2022), nominated for Best Business at AFDA Cape Town Crew Awards.

Graduated Cum Laude with an overall average of 80%, demonstrating consistent academic excellence.

Grade: APS: 32

Activities and societies: Awarded Mentor of the Year (2019), served as Grade 00 Junior Primary Mentor, organised annual Matric Dance for three years, led fundraising initiatives raising over R20,000, volunteered at iThembalethu Orphanage.

Awarded the Independent Examinations Board (IEB) National Senior Certificate (APS: 32).