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@theauser1

Operations Manager at IACAET who runs organizational workflows and supports international partnerships and professional development.

China

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At IACAET, I own end-to-end organizational operations, from membership processing and credentialing to events, website infrastructure, and journal workflows. I coordinate webinars, produce newsletter content, and improve processes for consistent delivery across global stakeholders.

At QUESTION BEAUTY, I lead marketing and project management for a New Zealand-based cosmetics brand, coordinating product launches and writing social media copy. I also launched its RedNote (Xiaohongshu) account from scratch to establish a content presence for the China market.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Project Management

Current

Question Beauty

Jan 2026 - Present (9 months)

Lead marketing and project management for a vegan cosmetics brand, managing product launches and social media content. Launched the brand's RedNote account for the China market.

Marketing Project Management Social Media Content Creation Instagram TikTok Pinterest Threads Rednote Xiaohongshu

Current

Operations Manager

Current

The International Association for Creative Arts in Education

Jan 2024 - Present (2 years 9 months)

Own end-to-end organizational operations including membership, credentialing, marketing, events, and website infrastructure. Implement process improvements and support partnerships for global expansion.

Operations Management Marketing Communications Event Coordination Website Management Translation Process Improvement Partnership Development

Chief Operating Officer

Mentafy GmbH

Jan 2023 - Dec 2024 (1 year 11 months)

Directed daily operations and implemented scalable processes for an education startup. Built internal coordination systems and produced marketing content to support market positioning.

Operations Management Process Design Team Communication Content Marketing Scaling Startups

Researcher

Reconnect China (EU-funded Project)

Jan 2023 - Dec 2024 (1 year 11 months)

Conducted structured research and data analysis for an EU-funded initiative on China–Europe relations. Generated insights to support policy dialogue and strategic positioning.

Research Data Analysis Policy Analysis Europe China Strategic Engagement

Podcast Host

New Books Network

Jan 2020 - Dec 2023 (3 years 11 months)

Ran a long-form interview series and content pipeline with authors, academics, and institutional leaders. Selected and hosted high-profile conversations, including an episode with economist Yanis Varoufakis.

Podcasting Interviewing Content Production Selection

Regional Manager, East Asia and Oceania

Minerva Project

Jan 2018 - Dec 2019 (1 year 11 months)

Supported regional growth of a Silicon Valley university startup across Asia, delivering 50+ talks and 10+ conference presentations. Developed partnerships and managed regional teams for experiential programs.

Regional Management Partnership Development Event Execution Team Leadership Public Speaking

Regional Manager, China

Minerva Project

Jan 2017 - Dec 2018 (1 year 11 months)

Regional Management Partnership Development Event Execution Team Leadership Public Speaking

Education Manager

Manhattan Mandarin

Jan 2016 - Dec 2017 (1 year 11 months)

Managed curriculum, instruction, and community partnerships for multi-site language education programs. Researched teaching methods with a focus on incorporating visual, music, and theater elements.

Curriculum Development Instruction Community Partnership Teaching methods Visual Arts Music Theater

Education Manager

The 14th Factory Foundation

Jan 2015 - Dec 2016 (1 year 11 months)

Developed bilingual arts education programs for children and adults. Designed and implemented six art curricula in collaboration with government and not-for-profit institutions.

Bilingual Education Arts Education Curriculum Design Program Development Collaboration

Co-Founder & Co-director

Mosaic Project

Jan 2013 - Dec 2015 (2 years 11 months)

Curated visual and performing art workshops led by professional artists in migrant communities. Produced four performances with factory workers and migrant children in museums and performance spaces.

Curation Art Workshops Performance Production Community Engagement Social Innovation

Research Intern

Learning Innovations Laboratory at Harvard University

Jan 2013 - Dec 2015 (2 years 11 months)

Facilitated workshops on challenges of human development for global organizations such as Google and Deloitte.

Workshop Facilitation Human Development Research

Research Intern

Hauser Institute for Civil Society at Harvard Kennedy School

Jan 2013 - Dec 2015 (2 years 11 months)

Built and compiled the largest database of arts and cultural organizations in the U.S. as part of the Sustain Arts project.

Database Building Research Arts and Culture

Research Intern

New Yorker Magazine

Jan 2013 - Dec 2015 (2 years 11 months)

Investigated film censorship, corruption, and entrepreneurship in Beijing for award-winning author Evan Osnos. Research credited in several blog articles in the New Yorker.

Research Investigative Journalism Writing

Education

Degrees, certifications, and relevant coursework

Harvard University

Master of Education, Arts in Education

2014 - 2015

Activities and societies: Co-Chair of China Education Symposium; Volunteer teacher, Suffolk County Community Corrections Center

Master of Education in Arts in Education from Harvard University, 2014-2015. Co-Chair of China Education Symposium and volunteer teacher at Suffolk County Community Corrections Center.

Duke University

Bachelor of Arts, Political Science and Philosophy

Grade: Graduation with distinction

Activities and societies: Angier B. Duke Scholarship; British Council's Global Changemaker; Studied abroad at Oxford University and Freie Universität Berlin

Bachelor of Arts with double major in Political Science and Philosophy, minor in Theater Studies. Studied abroad at Oxford University and Freie Universität Berlin. Awarded Angier B. Duke Scholarship and selected as British Council's Global Changemaker.