Thayatharan Kasi

Encouraged a safe working environment and enforced health and safety standards. Managed team performance, attendance, and training, including disciplinary actions and absence management. Oversaw improvement activities, KPIs, waste management, and production control processes.

Managed production lines to achieve maximum operational efficiency and meet set targets. Efficiently oversaw up to 48 operational staff, ensuring lines functioned with minimal downtime. Conducted quality control checks, provided feedback, and motivated team members to improve performance.

Provided suggestions to improve assembly line efficiency, such as reallocating items and optimizing stock placement. Performed picking and packing of packaged vegetables and meat into boxes. Managed stock movement within the warehouse, working in both ambient and temperature-controlled environments.

Managed assigned team members, monitoring daily work quality and quantity. Responsible for grading evaluations and providing feedback to team members. Ensured execution of all tasks defined in company methodologies while meeting or exceeding client Service Level Agreements (SLAs).

Contributed to team and client-level special projects, including new client onboarding and productivity improvement initiatives. Ensured 100% accuracy and integrity of all reported information, both client and internal. Communicated with clients and stakeholders regarding pending operational information and maintained process documentation.

Managed daily responsibilities of employees on assigned work shifts, including delegating tasks and resolving issues. Worked with team members to improve current processes for efficiency gains. Prepared and shared daily, weekly, and monthly client reports.

Completed a Diploma in Digital Visual Media, focusing on Animation and Graphic Designing. This program was undertaken at the Institute of Multimedia Arts & Graphic Effects in Chennai, India. The curriculum covered various aspects of digital media production.

Grade: First-class honors

Graduated with first-class honors in Business Management from the University of Wales. The study was completed at IIHE, Colombo, Sri Lanka. This degree provided a strong foundation in business principles.

Grade: Pass

Completed a Master of Business Administration with a focus on Marketing. The program was undertaken at the University of Bedfordshire, with studies conducted at Oxford College of Business in Colombo, Sri Lanka. Achieved a 'Pass' class award.