Open to opportunities

Muhammad Arfan

@muhammadarfan1

Message

I am a Quality Assurance Manager in food manufacturing ensuring safety and compliance.

United Kingdom

Message

What I'm looking for

I am seeking a food-manufacturing role to apply and grow my technical and management skills, lead quality and food-safety programmes, manage audits and corrective actions, and work within a safety-focused, collaborative production environment.

I am a dedicated, passionate and self-motivated quality professional with extensive experience in food manufacturing. I currently manage quality assurance activities at Coca Cola European Pacific, leading technical teams to maintain food quality and safety on dedicated production lines.

Across roles at Greencore, Bakkavor and Nestle, I have led audits, managed customer complaints, owned investigation and corrective action processes, and delivered GMP and hygiene strategies. I routinely participate in microbiology root-cause analysis and oversee routine and deep hygiene monitoring plans to reduce risk.

I have formal training and qualifications including an MSc in Food Safety and Control, HACCP Level 3 (Distinction) and IOSH Managing Safely, and I implement standards such as BRC and ISO 22000 in daily operations. I focus on calibration management, KPI reporting, and ensuring finished products meet customer specifications.

I am seeking opportunities where I can apply technical and management skills to strengthen food-safety culture, lead audit and compliance programmes, and contribute measurable improvements in quality performance.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Manager

Current

Coca Cola European Pacific

May 2021 - Present (4 years 5 months)

Manage daily technical operations to maintain food quality and safety across production lines, lead internal and external audits, and drive complaints investigations and corrective action implementation.

Food Safety HACCP Auditing Root Cause Analysis

Quality Manager

Greencore Group Ltd

Apr 2019 - Apr 2021 (2 years)

Managed daily QA operations ensuring finished products met customer specifications, led customer complaint investigations and microbiology action plans, and maintained audit readiness and calibration programmes.

Quality Management Auditing Audit Calibration HACCP Root Cause Analysis

Quality Supervisor

Bakkavor Group (Katsouris Fresh Food)

Aug 2016 - Apr 2019 (2 years 8 months)

Led a 15-member QA team to ensure product specification compliance, conducted audits and investigatory microbiology swabs, and managed customer complaint responses and KPI reporting.

Team Leadership Auditing KPIs

Quality Auditor

Bakkavor Group (Katsouris Fresh Food)

Aug 2011 - Jul 2016 (4 years 11 months)

Conducted internal audits (GMP, CCP, Traceability), maintained QMS documentation, managed NCRs and supplier concessions, and executed micro sampling and taste panel sessions.

Auditing GMP Documentation CCP Traceable NCR Sensory Analysis

Quality Auditor

Orient Frozen Food S

Apr 2007 - Jul 2011 (4 years 3 months)

Ensured products met customer specifications through internal audits, microbiological sampling, NCR follow-up, and maintenance of QMS records and calibration schedules.

Auditing NCR Audit Calibration

Process Quality Controller

Nestle Pakistan Ltd

Apr 2005 - Aug 2006 (1 year 4 months)

Worked in R&D and process quality control performing temperature, moisture, sensory and titration tests across dairy and other product lines and maintained processing documentation.

Process Control Sensory Analysis Quality Testing Documentation Food Safety HACCP

Education

Degrees, certifications, and relevant coursework

London South Bank University

Master of Science, Food Safety and Control

Master of Science in Food Safety and Control covering BRC and ISO 22000 standards, microbiology, new product and process development, EU/UK food legislation, audits and sensory analysis, awarded in 2010.

Institution of Occupational Safety and Health (IOSH)

IOSH Managing Safely Certificate, Health and Safety

2019 -

Completed the IOSH Managing Safely certificate in July 2019 covering core occupational health and safety management principles.

Royal Society for Public Health

HACCP Level 3 Award in Understanding How to Develop a HACCP Plan, HACCP / Food Safety

2023 -

Grade: Distinction

Achieved the RSPH HACCP Level 3 Award in Understanding How to Develop a HACCP Plan with Distinction in August 2023.

Chartered Institute of Environmental Health

Level 3 in Health and Safety, Health and Safety

2012 -

Completed a Level 3 qualification in Health and Safety with the Chartered Institute of Environmental Health in 2012 covering workplace safety principles.

Chartered Institute of Environmental Health

Level 4 in Food Safety Manufacturing, Food Safety Manufacturing

2012 -

Completed a Level 4 qualification in Food Safety Manufacturing with the Chartered Institute of Environmental Health in 2012, focused on advanced food safety practices for manufacturing environments.

London South Bank University

Certificate in New Product Development, New Product Development

2009 -

Practical Certificate in New Product Development (June–July 2009) covering safety and quality control for development of a fresh smoothie from farm to fork.

IET, Multan

Certificate in Industrial Process Controlling, Industrial Process Control

2003 - 2005

Grade: IST Division

Certificate in Industrial Process Controlling (June 2003–March 2005) covering unit operations, process control and instrumentation, heat and mass transfer, and equipment design.